Otago Daily Times

Essential care workers suffer abuse

- JOHN LEWIS john.lewis@odt.co.nz

AN essential worker is disgusted by the level of hostility that members of the community have been showing her and other essential workers while going about their daily duties.

The woman, who declined to be named, said she worked for a company that provides athome care services for elderly and disabled people.

“I am disgusted and ashamed by the level of hostility that other members of the community have been showing us essential workers.”

She said she was recently leaving a property where she had been working with a client, when a man started yelling profanitie­s at her from his property.

“His verbal abuse is now burnt in the back of my mind and sits heavy on my heart.

“It is understand­able that, given the unpreceden­ted nature of Covid19, and the requiremen­t of a lockdown, that everyone is anxious and fear is setting in.

“However, the services we provide are paramount to the survival and longevity of our most vulnerable.”

She said she recently received an email which was sent to all carers nationally, regarding an incident that involved the vandalism of a carer’s car, by members of the public who took it upon themselves to enforce “lockdown policy”.

“Fortunatel­y for the carer, the vandals themselves, the carer’s clients and the carer’s family, the carer was not hurt in the process.”

She said her own personal experience, and the one recounted in the email, had left her with “utmost disappoint­ment and a newfound illfaith in our people”.

“Put yourself in our shoes. We are terrified too! You will now find a sign attached to all our carers’ cars, indicating that we are essential workers. So, instead of throwing profanitie­s and verbal abuse around, how about a wave, thumbsup, or a simple smile of encouragem­ent?”

Age Concern Otago executive officer Debbie George said she had not heard of any similar incidents of abuse towards her staff, but was shocked and angry that it was happening to other essential services workers.

She said most people were behaving well but a minority were behaving very badly.

“Essential workers are following all the precaution­s to keep themselves and anybody that they’re working with, safe.

“So this abuse is unacceptab­le.”

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