Sur­vey re­veals who is most sat­is­fied

South Waikato News - - Your Paper, Your Place - LUKE KIRKEBY

Pu­taruru has the most sat­is­fied res­i­dents in the South Waikato but there’s work to do in Ti­rau.

Well that’s what a re­cent South Waikato Dis­trict Coun­cil’s Res­i­dents Sat­is­fac­tion Sur­vey re­veals any­way.

The find­ings of the sur­vey, which was con­ducted be­tween April and May this year by mar­ket re­search com­pany Key Re­search, was dis­cussed dur­ing the coun­cil’s Septem­ber meet­ing on Thurs­day.

Of the 402 peo­ple ran­domly cho­sen,79 per cent said they were sat­is­fied with the coun­cil’s over­all per­for­mance.

Res­i­dents in Pu­taruru were the most sat­is­fied, 81 per cent, closely fol­lowed by Toko­roa, 80 per cent, and trail­ing some­what be­hind was Ti­rau, 69 per cent.

The res­i­dents were asked if they were sat­is­fied or dis­sat­is­fied with a range of ser­vices and fa­cil­i­ties such as wa­ter sup­ply, waste and rub­bish dis­posal ser­vices, roads and foot­paths, parks,

‘‘Res­i­dents in Pu­taruru were the most sat­is­fied, 81 per cent, closely fol­lowed by Toko­roa, 80 per cent.’’

li­braries, and pub­lic toi­lets. They also had the op­tion of say­ing they didn’t know.

The re­li­a­bil­ity of wa­ter sup­plies rated highly with only 6 per cent say­ing they were dis­sat­is­fied. The taste of the wa­ter per­formed a lit­tle less well with 18 per cent say­ing they were dis­sat­is­fied.

When it came to waste and rub­bish ser­vices kerb­side rub­bish col­lec­tion was rated over 90 per cent in all three towns but only 43 per cent were sat­is­fied with the var­i­ous re­cy­cling points on of­fer. While Toko­roa and Pu­taruru both rated kerb­side re­cy­cling ser­vices at over 70 per cent, only 49 per cent of Ti­rau res­i­dents were sat­is­fied. The Croad Pl Re­cy­cling Cen­tre rated poorly in all three towns with only 52 per cent sat­is­fac­tion in Toko­roa, 29 per cent in Pu­taruru, and 18 per cent in Ti­rau.

An­other poorly per­form­ing area was the ad­e­quacy of cy­cle­ways on roads with only 39 per cent say­ing they were sat­is­fied.

The pub­lic toi­lets in Toko­roa also per­formed poorly with only 45 per cent sat­is­fied. Things were bet­ter in Pu­taruru where pub­lic toi­let sat­is­fac­tion was 73 per cent and in Ti­rau 77 per cent.

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