Faulty weigh­bridge over­charges users

South Waikato News - - Your Paper, Your Place - LUKE KIRKEBY

A faulty weigh­bridge at the Pu­taruru Trans­fer Sta­tion has po­ten­tially been over­charg­ing peo­ple for al­most a year.

And now the coun­cil is faced with hav­ing to re­fund users.

South Waikato Dis­trict Coun­cil as­sets group man­ager Ted An­der­son said two com­plaints from cus­tomers alerted the coun­cil to a po­ten­tial is­sue last week af­ter they no­ticed their rates for weight were out of whack.

‘‘The coun­cil took im­me­di­ate steps to in­ves­ti­gate once alerted to the is­sue,’’ he said.

Those steps led to an ini­tial as­sess­ment find­ing the ground works had shifted and set­tled cre­at­ing an im­bal­ance in the weigh­ing mech­a­nism.

‘‘The weigh­bridges in Pu­taruru and Toko­roa are tested and re-cal­i­brated an­nu­ally as per reg­u­la­tion 20 of the Weights and Mea­sures Reg­u­la­tions 1999,’’ An­der­son said.

The last cer­tifi­cate was is­sued on March 9, 2016 which is al­most a year to date of the fault be­ing found.

Al­though cus­tomers could have been over­charged from that date, the coun­cil be­lieves a spike in Fe­bru­ary suggests the is­sue arose then.

An­der­son said the two cus­tomers have been re­funded but there could be oth­ers out there who have not been. The av­er­age over-charge is less than $3.

‘‘Refunds have been pro­cessed and we ap­pre­ci­ate them com­ing for­ward,’’ he said.

He said re­pair work was ex­pected to be car­ried out but will take sev­eral months to be fully in­ves­ti­gated and com­pleted. The cost and ex­tend is still un­clear.

‘‘The coun­cil has opted to keep the trans­fer sta­tion open and work on a tem­po­rary charg­ing regime. We will be erect­ing rel­e­vant sig­nage as soon as pos­si­ble,’’ he said.

An­der­son said the tem­po­rary charg­ing regime will be based on av­er­age weights/vol­umes for cars, utes, small trail­ers, and large trail­ers.

‘‘The coun­cil as­sures its com­mu­nity that we are erring on the side of lower costs,’’ he said.

‘‘We ask that peo­ple not en­gage with the kiosk op­er­a­tor on­site over the charges. This is a very dif­fi­cult sit­u­a­tion to man­age and the at­ten­dant is not able to de­vi­ate from the charges al­lo­cated.

‘‘If there is con­cern, please visit the Toko­roa Land­fill site.’’

For more in­for­ma­tion about the charges con­tact the coun­cil on 885 0340.

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