Vospers, Supporting Families

Some things never change.

Quite and the simply quality they of don’t service need Vospers to, Taranaki Funeral families Services for more has than been 80 providing years has to never wavered. That’s something that doesn’t happen by accident either. Ever since Richard (Dick) and Phyllis Vosper opened their Funeral Home at 77 Devon Street on June 19, 1933 they set demanding standards that continue until this day. Dick and Phyllis’s son Howard took over the business in 1972 and significantly carried on the family’s philosophy of uncompromising service to the community. That’s something the team at Vospers are aware of today. Under new manager Mike Aro, Andrew King, Brent Fraser, Jacqueline Cox and Mary Harker are proud to continue to provide a superb service to Taranaki. Howard Vosper is still a regular visitor to the funeral home and although not involved in the business anymore, he enjoys keeping in touch and the team enjoy his company. The Vospers team are experienced funeral planners and will look after all of the finer details with extreme care so that everything is meaningful and appropriate. Andrew says it’s a privilege to help families at their time of loss. “It’s all about making a difference for them. Many people have limited dealings with funeral directors, and may expect that a funeral may be like it was for Mum or Dad 40 years ago. But we listen carefully and discuss the options they can have - and they have a funeral that is fitting and appropriate for them”. Jacqueline lives as strangers says “We and often during enter the time people’s spent together we never we leave develop as a stranger”. a strong bond; Brent says “Vospers these days offer far more services to families. These include the quality of service sheets, providing photo tributes, music, memorial attendance books and we have our own dedicated bereavement support person, Mary Harker who works with families following the service”. Andrew reiterates it’s all about choices. “The families choose, we don’t, but we are able to let them know what their options are, which is important”. Brent and Jacqueline agree. There are no second chances, we constantly strive to fully inform families so that nothing is hidden. Sometimes this can mean talking about things that are uncomfortable but we want families to feel at ease with their decisions and have no regrets. That’s the thing about Vospers. The experienced staff works very much as a team and the knowledge and expertise they have acquired over many years ensures families can give their loved ones a fitting final farewell. Jacqueline says, “Families often comment what a lovely feeling our chapel has and how comfortable they feel. We arrange the configuration of our chapel, so that even if there are a very small number of people, the feeling is still warm. This atmosphere is still evident with larger numbers”. In 1954, Vospers moved to its current purposebuilt premises at 257 Devon Street East, where their chapel can comfortably seat up to 100 people. The principles that Vospers was built upon 80 years ago provide a solid foundation for our current practices and will continue into the future.