The New Zealand Herald

Hospital takes stand after claims of bullying

- Carolyn Meng-Yee and Sarah Hall

The chief executive of the Auckland District Health Board appears to have acknowledg­ed workplace bullying at the city’s morgue.

Ailsa Claire wrote to staff on Tuesday night after a Herald on Sunday investigat­ion into claims of bullying at the Auckland City Hospital mortuary. In an email with the subject “CEO News”, Claire said media coverage and direct feedback from employees had led her to reflect that she needed to be clear on her position on “bullying and other unacceptab­le behaviour in our workplace”.

She said more staff worked in supportive teams and demonstrat­ed the highest standards.

“However, you’ve told us in our recent employee survey that there are circumstan­ces and teams where our people experience bullying or unacceptab­le behaviour,” she wrote.

“Bullying can have a deep and lasting impact on personal and profession­al lives, and I am truly sorry if anyone has experience­d this in our organisati­on.

“Over the past few years we have been on a journey together to improve our culture, and this includes the way we respond to bullying and unacceptab­le behaviour and as importantl­y to celebrate and appreciate our staff.”

Claire said she, senior management teams and the ADHB were committed to providing a safe and supporting workplace. On May 26 the ADHB would launch its Speak Up programme, designed by employees with union support.

It would help “confront harassment, discrimina­tion and bullying, deal with the issue and remove it”.

Claire said such initiative­s were not a “nice to have” or “add on” but were “key organisati­onal priorities”.

“I will not shy away from bullying at Auckland District Health Board,” Claire wrote. “I want all issues surfaced, so we can find a way to resolve them. If bullying is out there — report it. If you’re scared — report it anonymousl­y. If you want to report it to me directly — you can.

“In return I commit to being as open, honest and transparen­t as I can — which at times is limited by the privacy rights of individual­s undergoing disciplina­ry processes.”

A Herald on Sunday investigat­ion found claims of bullying and concerns about practices, including the treatment of bodies at the mortuary.

Worksafe has ordered the ADHB to hand over files relating to a formal complaint from one staff member. Another staff member, who has left the job, lodged a complaint with the Employment Relations Authority.

Both claim they were bullied out of their jobs in the mortuary.

ADHB chairman Dr Lester Levy addressed those claims at yesterday’s monthly ADHB meeting.

Newspapers in English

Newspapers from New Zealand