The New Zealand Herald

Stuck in Guatemala now

Frustrated, Jane Jeffries watches her husband’s replacemen­t passport travel around the USA and Central America

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With my husband’s passport lost in Antigua, Guatemala, an overwhelmi­ng sense of vulnerabil­ity crept over us. We had lost our freedom of movement and were captive in a foreign country. So when the replacemen­t passport landed in LAX — coming in from Auckland on Air New Zealand’s NZ6 — with just one more flight lined up to get it to Guatemala, we were elated.

Foolishly, we celebrated and the stress flowed out of us. However, we were soon to realise this was only the beginning of the passport’s journey.

Over the next five days, we tracked the passport as it did a tour of the USA.

As it left LAX, instead of heading south to Guatemala, the passport headed north to Cincinnati, Ohio — close to the Canadian border. Why? we asked. Then it headed east to Miami before travelling south, overshooti­ng Guatemala by 2000km and landing in Panama City. Another layover and a short leap to San Jose in Costa Rica. Finally, it reached Guatemala.

If geography is not your strong point, don’t worry. All you need to know is watching the passport zigzag its way across the USA and Central America was stressful, not to mention the hefty expenses and our disrupted plans. So here are a few tips should you ever find yourself without your passport. There are two options. You can get a replacemen­t passport or an emergency travel document, which can be a quicker alternativ­e but can also pose complicati­ons. An emergency travel document is really designed only to enable you to return home quickly. Yet depending on where you are travelling, this document can be very problemati­c. If you are routed through the USA, you cannot get a USA Waiver Visa online. Instead, you must go to the American authoritie­s, whether it be an embassy or consulate, for an interview before a visa can be issued. We were routed through Los Angeles so our only option was to apply for a new passport. The New Zealand Passport Office have a fast and efficient online system to process urgent passport replacemen­ts. However, two digital images of the applicant are required. With my husband’s applicatio­n complete, all that was left was photos. We stripped the hotel bed of its sheets and attached them to the door frame to create a white backdrop, tirelessly trying to create the perfect image. With photo after photo rejected because of the size and pixel issues, we sought the assistance of an Antiguan photograph­er, but the language difficulti­es were too great to overcome. So we sent the best image we had to a photograph­er in New Zealand who worked some sort of magic. Stressful.

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