Vodafone customers unhappy at iPhone X delay

Some unhappy mobile phone customers will have to wait till nearly Christmas before they get to hold their latest model Apple iPhone.

While many tech junkies already have or continue to collect their dream phone, those who pre-paid at Vodafone stores are having to wait after launch stock was quickly snapped up.

One Auckland technology buff is miffed he has to wait for up to six weeks for his sleek new iPhone X after putting down a deposit on Wednesday.

Mark Smith says he was assured by floor staff at the time it would only be a matter of days before he could start enjoying the upgraded model.

Apple released the latest generation phone on Friday. But Smith now says he was misled by sales staff after learning this week he would only get the phone next month.

Despite not intending to buy a phone he decided it would be a good idea because he had heard there would be a wait and this would be the way around it. “Now I am looking at a four-to-six-week wait which is pushing it out to Christmas.”

He was also told the stock that came into New Zealand was heading to online customers first.

But Vodafone told the Herald it had not misled customers around the new iPhone’s availability.

“Our online ordering system is designed to ensure customers have really clear expectations around stock numbers and delivery timeframes,” a spokesperson said.

“If any of our customers have questions about their order, they can give us a call and we will happily look into it for them.”