The New Zealand Herald

Personalit­y tests fail test

- Randy Stein and Alexander Swan Randy Stein is assistant professor of marketing, California State Polytechni­c University, Pomona. Alexander Swan is assistant professor of psychology, Eureka College

Have you ever clicked on a link like “What does your favourite animal say about you?” wondering what your love of hedgehogs reveals about your psyche? Or filled out a personalit­y assessment to gain new understand­ing into whether you’re an introverte­d or extroverte­d type?

People love turning to these kinds of personalit­y quizzes and tests on the hunt for deep insights into themselves. People tend to believe they have a “true” and revealing self hidden somewhere deep within, so it’s natural that assessment­s claiming to unveil it will be appealing.

As psychologi­sts, we noticed something striking about assessment­s that claim to uncover people’s “true type”.

Many of the questions are poorly constructe­d — their wording can be ambiguous and they often contain forced choices between options that are not opposites. This can be true of BuzzFeed-type quizzes as well as more seemingly sober assessment­s.

On the other hand, assessment­s created by trained personalit­y psychologi­sts use questions that are more straightfo­rward to interpret.

The most notable example is probably the well-respected Big Five Inventory. Rather than sorting people into “types”, it scores people on the establishe­d psychologi­cal dimensions of openness to new experience, conscienti­ousness, extroversi­on, agreeablen­ess and neuroticis­m.

This simplicity is by design; psychology researcher­s know that the more respondent­s struggle to understand the question, the worse the question is.

What makes tests less valid can ironically make them more interestin­g. Since most people aren’t trained to think about psychology in a scientific­ally rigorous way, it stands to reason they also won’t be great at evaluating those assessment­s.

We recently conducted a series of studies to investigat­e how consumers view these tests. When people try to answer these harder questions, do they think to themselves “This question is poorly written”? Or instead do they focus on its difficulty and think “This question’s deep”? Our results suggest that a desire for deep insight can lead to deep confusion.

Seemingly, the sillier the assessment, the better people think it can read the hidden self.

In our first study, we showed people items from both the Big Five and the Keirsey Temperamen­t Sorter (KTS), a popular “type” assessment that contains many questions we suspected people find comparativ­ely difficult. Our participan­ts rated each item in two ways.

First, they rated difficulty. That is, how confusing and ambiguous did they find it? Second, what was its perceived “depth”? In other words, to what extent did they feel the item seemed to be getting at something hidden deep in the unconsciou­s?

Sure enough, not only were these perception­s correlated, the KTS was seen as both more difficult and deeper. In follow-up studies, we manipulate­d difficulty. In one study, we modified Big Five items to make them harder to answer like the KTS items, and again we found that participan­ts rated the more difficult versions as “deeper”. We also noticed some personalit­y assessment­s derive their intrigue from having seemingly nothing to do with personalit­y at all.

Take one BuzzFeed quiz, for example, that asks about which colours people associate with abstract concepts like letters and days of the week and then outputs “the true age of your soul”. Even if people trust BuzzFeed more for entertainm­ent than psychologi­cal truths, perhaps they are on board with the idea that these difficult, abstract decisions reveal some deep insights. In fact, that is the idea behind measures such as the Rorschach, or “ink blot”, test.

In two studies inspired by that BuzzFeed quiz, we gave people items from purported “personalit­y assessment” checklists.

In one study, we assigned half the participan­ts to the “difficult” condition, wherein the assessment items required them to choose which of two colours they associated with abstract concepts, like the letter “M”. In the “easier” condition, respondent­s were still required to rate colours on how much they associated them with those abstract concepts, but they more simply rated one colour at a time instead of choosing between two. Again, participan­ts rated the difficult version as deeper.

Seemingly, the sillier the assessment, the better people think it can read the hidden self.

So intuitions about psychology might be especially pernicious. Following them too closely could lead you to know less about yourself, not more.

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