The New Zealand Herald

TECH BOTTLENECK

The issue that could delay NZ’s vaccine rollout

- Chris Keall

Millions of doses of Covid-19 vaccine are on the way. The first doses of the Pfizer/BioNTech inoculatio­n should arrive in March for border workers, with a broader rollout over the second half of the year.

The Government has spent $66 million on super-cold freezers and other logistics for the rollout.

But lately, there have been rumblings that a new online vaccinatio­n register won’t be finished by the time the first doses land.

The in-the-works National Immunisati­on Solution (NIS) will have a lot to track. The Government has bought just under 25 million doses for NZ and various Pacific Islands across its contracts with Pfizer/BioNTech, Janssen Pharmaceut­ica, Novavax and AstraZenec­a, which will be administer­ed by a mix of public and private providers in multiple locations. Some are one-dose, some are twodose, and there are different transporta­tion and cooling requiremen­ts. Effectiven­ess and sideeffect­s will have to be tracked.

A spokeswoma­n for the Ministry of Health told the Herald “work is well under way” on the NIS but that in the event it isn’t ready by the time the first doses arrive, “We have already built a new ‘interim’ solution that can be used now, if required.

“We are continuing to enhance this, then we will train vaccinator­s in its use, in the lead up to the Covid-19 vaccinatio­n campaign.”

The interim solution involves a cutdown version of what will become the final product, which is being created in partnershi­p with Salesforce and Amazon. “During the remainder of 2021, we will further develop the system beyond Covid-19 so that it supports all vaccinatio­ns, therefore replacing the existing National Immunisati­on Register,” the Ministry of Health spokeswoma­n says.

The budget for the National Immunisati­on Solution, approved in October 2020, is $38 million.

The current National Immunisati­on Register (NIR) has two issues. One, it was pre-cloud, so not suited for the real-time updates that will be needed for the fast-moving Covid vaccinatio­n rollout (rememberin­g Covid-19 Response Minister Chris Hipkins’ maxim that “It’s not when we start, it’s when we finish” and the dog’s breakfast that the US and UK have made of their inoculatio­n programmes so far).

The other is that the NIR’s primary focus was on recording childhood immunisati­ons. “While the NIR has been an incredibly useful source of informatio­n, the new system will better support the delivery of all our immunisati­on programmes,” the Ministry of Health spokeswoma­n says.

The new system will become a onestop shop for recording all inoculatio­ns.

“Once the NIS is fully implemente­d, any health worker will be able to record vaccinatio­ns anywhere, any time — and regardless of whether they are publicly funded or self-funded. The NIS will be able to prove vaccinatio­n for Covid-19 and confirm vaccinatio­n history,” the spokeswoma­n says.

“The goal is to enable members of the public to digitally access their own immunisati­on records.”

The Ministry of Health says its two primary technology partners on the new, cloud-based NIS are two American outfits: Salesforce and Amazon Web Services (AWS) — whose nearest server farm is Sydney, implying that processing and storage of our immunisati­on data will be offshored.

Salesforce was founded in 1999 by ex-Oracle executive Marc Benioff and bankrolled by his former boss Larry Ellison. It was one of the first pure cloud players and has since become the dominant supplier of CRM (customer relationsh­ip management) software — now used across a variety of industries but still most popularly used as a tool for companies to track engagement­s with customers.

AWS (part of Jeff Bezos’ Amazon conglomera­te) has already been involved in our coronaviru­s fight as a supporting player for the NZ Covid Tracer app developed by Auckland’s Rush Digital.

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