Answers remain after shoddy repairs

Sid Miller, the current CEO, need not be apologising to the people who purchased poorly repaired homes and or homes where EQC assessors missed earthquake damage. The apologies should be coming from Gerry Brownlee, John Key, Ian Simpson and Fletcher EQR bosses.

They assured Christchurch homeowners the Fletcher/EQC home repair programme would see them right. They failed to deliver on their promises and then hid under the cloaks of bureaucracy and obfuscation, and when those failed resorted to threats, bullying and badgering. Now, like the cowards they really are, they leave their successors to face the music. David Marra Linwood

No tower of strength

We read, with interest, the letter of Tower’s CEO Richard Harding (Press April 12). He states that insurers play a vital role in helping communities prepare and protect themselves from risk as well as helping them recover quickly from events like the Kaikoura earthquake. In light of this acknowledged role, we find it difficult to understand why we are still waiting for a resolution to our claim that arose from the Christchurch earthquakes of 2010/11.

A Tower engineering assessment was completed in November 2011 and EQC officially passed the claim to Tower in May 2014 (after it had been agreed at a joint meeting in September 2012 that our claim was over cap). From the comments that Mr Harding made, the Kaikoura earthquake claims have been completed in just over 12 months, whereas we have been waiting four years for a resolution. This is certainly not our definition of helping people to recover quickly.

Doris Barnard & Mark Hickman

Fendalton