The Press

Flipping burgers on their head

- Cas Carter marketing expert

Ihave a favourite restaurant in Wellington which does extraordin­ary things with food, has quirky service and a – potentiall­y literally – knock-yourself-out wine list. The menu of Hillside Kitchen and Cellar is everchangi­ng so you can experience a broad range of food cooked in ways you’d never thought of.

So, I was utterly flawed when it announced it was going ‘‘meat free’’.

It’s not that I have anything against vegetarian food, it’s just that I know a lot of people who like Hillside and like its meat as well.

So, has Hillside taken a huge risk or is it just way ahead of the game, offering a top-end, vegetarian menu and creating a market in New Zealand that doesn’t exist yet?

It used to be that marketers would establish their target audience and develop products to suit them. But things changed when a chap called Steve Jobs came along and founded Apple.

He told us we didn’t know what we wanted and started to produce technology that did things we never imagined we needed. His innovation flipped the traditiona­l marketing approach on its head, solving problems and fulfilling needs we didn’t know we had.

Vegetarian­ism – and its new trendy cousin flexitaria­nism – has been around and growing for a while but it’s still unusual for a high-end restaurant with a loyal clientele to suddenly ditch meat.

A flexitaria­n, in case you’re wondering, is a vegetarian who occasional­ly falls off the wagon for the sake of a bacon buttie or sausage sarnie.

Perhaps Hillside is being the Steve Jobs of food – dragging us Luddites into a new age and giving us meals we never dreamed of, while also pointing out the said dangers of meat production on the environmen­t and perhaps our digestive systems too.

Coincident­ally, just as I was having a quiet beef to friends about Hillside’s move, some Kiwis were belly aching about the introducti­on of Air New Zealand’s fake meat ‘‘Impossible Burger’’.

Stealing first mover advantage, Air New Zealand last week introduced the meat-free burger on its Business Class menu.

Launched in collaborat­ion with Silicon Valley food tech start-up Impossible Foods, the burger reflects our national airline’s desire to lead innovation in onboard service. Air NZ’s ‘‘on trend’’ for our changing tastes, perhaps before most of us even knew they were shifting.

Unlike Hillside Kitchen, the airline hasn’t ditched meat entirely, but the burger still managed to incur the ire of politician­s and the meat industry who interprete­d the move as a slap in the face for our farmers.

Those farmers might well have reason to be fearful of a rising trend worldwide.

Impossible Foods’ non-meaty meat is already stocked by more than 2500 US restaurant­s. And, in New Zealand a 2016 ANZ Roy Morgan poll showed one in 10 Kiwis follows a vegetarian diet and on average we’re eating 20 kilograms less red meat each year.

Both Hillside and Air NZ are innovative companies that like to push the boundaries. It’s not about the meat – it’s making us think about what’s possible.

Today, as I Facetimed my daughter who’s in the middle of a US forest on a scout camp, I thanked Steve Jobs, who made that conversati­on possible long before I knew I needed it.

It’ll be a long time yet before I totally stop eating meat but right now I applaud these companies for thinking ahead and delivering things we don’t yet know we need.

It’s the imaginatio­n and inventiven­ess of big and small companies that keep us moving ahead.

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