Weekend Herald

Covid-19 is unlikely to upend office leasing market

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New Zealand’s eight-week experiment with working from home during the Covid-19 lockdown is unlikely to have a long-term impact on demand for office space, according to leasing experts.

That sentiment is supported by the latest occupier survey from Colliers Internatio­nal’s Research team, which was conducted as New Zealand prepared to move to Alert Level 1.

The survey found 75 per cent of occupiers would like to retain the same or similar office footprint over the next 12 months.

Sam Gallaugher, Director of Auckland Office Leasing at Colliers, says Covid-19 was an enforced experiment that tested the feasibilit­y of working from home on a country and global scale.

“For most companies, the experiment was a success. It proved we have the technology for most employees to work productive­ly away from the office.

“But it’s important to remember that working from home is just the latest of many experiment­s. It comes after experiment­s with agile, hotdesking, greater density, open-plan offices and cubicles.

“Many of these remain popular options as part of a broader mix – but none has replaced the basic need for a space where employees can come together to collaborat­e and socialise.

“It might not even make sense as a cost-cutting measure. A high-quality office is crucial to attracting and retaining the right talent, which helps businesses to remain dynamic and competitiv­e. There’s no point in saving on overheads if your business performanc­e also suffers.

“Companies have learned a lot from the working from home experiment, and many will incorporat­e elements into their long-term people and property strategies. But the office as we know it isn’t going anywhere.”

Matt Lamb, Director of Auckland Office Leasing at Colliers, says there is still a huge appetite for quality office space.

“The results of our survey suggest there is unlikely to be any significan­t drop in demand.

“Much of the office space that does become available is likely to be absorbed by businesses looking to either expand or occupy a betterqual­ity building, which is something that has been difficult due to record low vacancies.”

The survey, conducted between May 21 and June 4, found weaknesses in working from home.

“While the survey found many employees would like to have working from home as part of their future working arrangemen­ts, opinions are divided as to whether productivi­ty can be maintained,” Lamb says.

“Almost half the respondent­s felt productivi­ty was unchanged or had increased at home, at 41 per cent and 8 per cent respective­ly, while 51 per cent indicated that productivi­ty had declined.”

Lamb adds: “What is clear is that a majority of respondent­s would prefer a more flexible approach to working remotely.

“Some 77 per cent of respondent­s indicated that they would like to work from home for one or two days per week.

“However, this may not necessaril­y translate into a reduction in office space with changes to hot-desking and appropriat­e floor space ratios potentiall­y counterbal­ancing the situation.”

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