Daily Trust Sunday

ETIQUETTE Cell phone etiquette at work

- Compiled by Rosemary Etim Bassey

Cell phones have become ubiquitous in the modern workplace, offering convenienc­e and connectivi­ty but also posing potential distractio­ns and etiquette challenges. Here’s a comprehens­ive guide to cell phone etiquette at work:

Silence is golden: Always keep your cell phone on silent or vibrate mode while at work. Ringtones interrupt meetings, disturb co-workers, and disrupt the flow of work. Even better, consider turning off non-essential notificati­ons to minimize distractio­ns.

Respect meeting etiquette: In meetings or presentati­ons, your full attention should be on the discussion or speaker, not on your cell phone screen. Avoid checking messages, browsing social media, or taking personal calls during meetings. If you’re expecting an urgent call, inform the meeting organizer beforehand and step out discreetly if necessary.

Use discretion: Be mindful of where and when you use your cell phone in the office. Avoid using it in shared spaces like cafeterias, restrooms, or hallways where conversati­ons can disturb others. If you must make or receive a call, find a quiet, secluded area to minimize disruption.

Texting with tact: Texting can be a convenient way to communicat­e discreetly, but it’s important to use it judiciousl­y at work. Keep texts brief, profession­al, and relevant to workrelate­d matters. Avoid engaging in lengthy or personal conversati­ons that can distract you or others around you.

Limit personal use: While it’s natural to occasional­ly check personal messages or emails during breaks, limit personal cell phone use to designated break times. Excessive personal phone calls or browsing can give the impression of slacking off and negatively impact productivi­ty.

Be mindful of volume: When using your cell phone for calls or video conference­s, adjust the volume to a moderate level to avoid disturbing nearby co-workers. Use headphones or earphones for private conversati­ons to maintain confidenti­ality and minimize distractio­ns for others.

Be respectful of privacy: Respect your co-workers’ privacy and personal space by refraining from eavesdropp­ing on their phone conversati­ons or glancing at their screens without permission. Likewise, be cautious when sharing sensitive or confidenti­al informatio­n over the phone to avoid unintentio­nal breaches of privacy.

Emergency protocol: In case of emergencie­s, it’s acceptable to use your cell phone for urgent communicat­ion. However, inform your supervisor or colleagues if you need to step away from work duties to address a personal emergency, ensuring minimal disruption to workflow.

Lead by example: Set a positive example of cell phone etiquette by adhering to these guidelines yourself and encouragin­g others to do the same. Cultivate a workplace culture that values focus, profession­alism, and respectful communicat­ion.

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