Daily Trust

CCSNL rebrands to Outcess

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After 12 years of commencing operation as Customer Contact Solutions Nigeria Limited (CCSNL) the brand commences a new corporate life as OUTCESS. The new name and corporate identity commemorat­es the 12th year of the company’s existence.

The Managing Director/ Chief Executive Officer of OUTCESS, Mr. Ikenna Odike, announced this corporate personalit­y evolution in a launch event the company held last week in Lagos.

OUTCESS continues in the market of integrated customer engagement and business process management (outsourcin­g).

According to the managing director, the decision to rebrand the old corporate person, CCSNL, was based on the need to refresh the brand and reposition it for greater efficiency and effective service delivery for reinvigora­ted total consumer satisfacti­on-driven service delivery to its numerous clients in and outside Nigeria.

The new brand promises its clientele a guarantee of innovation, fresh thinking, better solutions and exceptiona­l customer experience­s. Hayat Kimya, maker of the popular Molfix diapers, has launched two new Tissue brands into the Nigerian market - Familia and Papia in an event, which was attended by dignitarie­s from Turkey and Nigeria.

The founder and Chairman of Hayat Holding, Mr. Yahya Kigili, who was accompanie­d by the Chief Executive Officer of Hayat Kimya, Mr. Avni Kigili to unveiling the 2 new Tissue products to the admiration of distributo­rs and other stakeholde­rs.

Prior to the introducti­on of the 2 new Tissue brands, the company had launched its diaper

 ??  ?? From left: Directors, Outcess, Mr. Ike Ibeku; Mrs. Omo Odike; Managing Director/Chief Executive Officer, Outcess, Mr. Ikenna Odike; and Chairman, Chief Enyinnya Onokala, during the re-inaugurati­on of Outcess in Lagos last week
From left: Directors, Outcess, Mr. Ike Ibeku; Mrs. Omo Odike; Managing Director/Chief Executive Officer, Outcess, Mr. Ikenna Odike; and Chairman, Chief Enyinnya Onokala, during the re-inaugurati­on of Outcess in Lagos last week

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