Leadway Assurance launches multifeature mobile app

Leadway Assurance has introduced a mobile insurance application that enables customers to transact all insurance businesses on their Internet-enabled devices at their convenience.

This initiative is part of the company’s drive to use technology to improve insurance penetration in the country, according to the company.

The application, called Leadway MyLife+, is available on both Google play store and IOS Apple Store. It is thus compatible with a wide range of smartphones and tablets.

A statement by the company’s Chief Information Officer, Odalo Aimufia, said the Leadway MyLife+ app is designed to bring real value to the life experiences of its users by providing a more convenient way to purchase and manage their Leadway Assurance policies.

The statement said the new app has many features that offer the customer greater ease, convenience and opportunities for interaction with the Leadway brand at many levels.

“The application has features that enable customers to track and manage their policies; lay complaints; report claims directly; buy Leadway policies directly; renew policies; request for agents; contact the Leadway customer services unit via WhatsApp chat, calls or e-mail; view and find branch locations via Google Map”.

He further noted that as a company passionate about using technology to drive insurance service delivery, Leadway’s evolving business and product focus placed greater emphasis on delivering satisfaction, happiness and fulfillment to the customer.