The Guardian (Nigeria)

Wema Bank launches anti- fraud campaign to protect customers

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WEMA Bank has launched an antifraud campaign to protect its customers and other Nigerians against fraudulent activities perpetrate­d by some wallet accounts and fintech partners.

As the bank at the forefront of digital innovation and a top enabler in the Financial Technology ( Fintech) landscape, Wema Bank powers a plethora of Fintechs across Nigeria, allowing them to operate seamlessly through Wema Bank’s third- party wallet accounts.

Due to the recent hike in fraudulent inflows into these wallet accounts, the bank has taken firm action against fintech partners, whose account activities have been found guilty of fraud.

Through the anti- fraud campaign launched recently, the financial institutio­n investigat­ed, identified, and disengaged three Fintech partners for fraud and suspended four Fintech partners from its platform in its ongoing efforts to ensure responsibl­e partnershi­p, adherence to regulatory procedures and conformanc­e to CBN KYC guidelines.

Wema Bank’s Chief Audit Executive, Oluwole Esomojumi, disclosed that the anti- fraud campaign is designed to protect customers from fraudulent activities and provide them with the necessary informatio­n for detecting the evolving tactics of fraudsters and to also solidify the bank’s position as the bank that stands for fully against fraud.

He said: “The antics of fraudsters are constantly evolving. To stay steps ahead, consumers must have a good understand­ing of what interactio­n or engagement are telltale signs of fraud and how they can handle suspicious fraudulent engagement­s, hence the launch of the Wema Bank Anti- Fraud Campaign. We are steps ahead on our end, which is why we have taken time to investigat­e our fintech partners and those found culpable have been disengaged from our payment gateway platform.

“As a bank that is resolute in our stance against fraud, we cannot compromise the safety of our beloved Nigerians, especially when these threats of fraud are emanating from Fintech who use our platforms. Rest assured, there is no room for fraudsters here. We have multiplied the frequency of our security checks and are committed to rooting them out one by one. No fraudster is safe with Wema Bank because at Wema Bank, customer safety is our priority and empowering the lives and businesses of every customer is our mission.”

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