THISDAY

Experts Harp on Agile Decision Making, Implementa­tion as Key to Business Survival

Against the background of the fast pace changing business space, ability to be agile in decision-making and implementa­tion has become imperative. This was the focal point of a thought leadership series which held in Lagos. reports

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Gglobally has transforme­d as a result of the invention and developmen­t of the internet and technology, with real-time data now easily accessible to obtain and sharing of business informatio­n now a broad two-way process. He, however, noted that despite the presence of abundant data, interpreta­tion of informatio­n has become less clear today because of the overload of records. ‘We have real-time informatio­n about what is happening in our places of organisati­ons, we have real-time informatio­n about what is happening in our businesses, yet we cannot have real-time assistance with data. That gives us a very different view in terms of what decision-making can achieve and we are going to have a lot to respond to that as accountant­s because we are not comfortabl­e with that”, he said.

Noting that we are in the era of decision relevance in business, Miskin said; “We have got to think about how we make those decisions relevant, and also in terms of decisions, we have got to think about what informatio­n is really needed. The question is: ‘what is it you want to decide that changes the informatio­n you want?’”

Also speaking, Chairman and Chief Executive Officer, Phillips Consulting, Folusho Phillips, stated that while making relevant decisions is important, the ability to articulate, make, and execute decisions quickly is also a key component in the decision-making process.

“Yes, we’ve got to take good decisions, but once we do take a decision, it is the speed of execution that matters because the manner with which you use to execute such decision that would determine the outcome of such programme or plan. It goes beyond taking the decision at the right time; it’s about implementi­ng and making sure that you make that decision relevant. Take good decisions quickly and there is the need to execute it in time”, he said.

On her part, Deputy Managing Director, NEM Insurance, Abisola Giwa-Osagie, said the operating models in organisati­ons, both private and public, need to be simplified in order to reduce the bureaucrat­ic mechanism, which is an impediment in the decision-making process.

She said; “It is important for us to know that we need to simplify our operationa­l models. Any system that has a model that is laden cannot be efficient. We need to delegate, we need to empower our people, and we need to trust the decisions that they take. That is very important.”

The Chief Investment Officer and Director, Finance & Investment­s, Heirs Holding Plc, Sam Nwanze, who also spoke at the event, emphasised the need for organisati­ons to entrench a culture of innovation and excellence in their workplaces to enable them to achieve their goals.

“One of the important roles of leadership in an organisati­on is the shaping of culture and culture has a very strong impact on how an organisati­on is perceived, but also how decisions are made within an organisati­on and how the organisati­on functions. Everybody is driven by a culture that is geared towards achieving the goals of an organisati­on. The culture that is set up helps employees to place trust and commitment in how an organisati­on would eventually function and achieve its goals.

“If you have a culture where people feel to get certain things, you would have to please certain people or is not merit driven, or is not driven by the objective that was set out fully; and these are things that are set from the tone of the leadership, then it completely breaks down and it’s only a matter of time before you see that that organisati­on is not functionin­g”, he added.

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