CHI Gets ISO9001:2015 Certification
Consolidated Hallmark Insurance (CHI) Plc, was recently presented with the NIS ISO 9001:2015 Quality Management System Standard certificate by the Standards Organisation of Nigeria(SON).
With this, CHI has emerged the second insurance firm out of the existing 56 insurance and reinsurance firms to be presented with the global quality standard certification.
Presenting the certificate to the company in Lagos, SON Director General, Osita Aboloma, congratulated the underwriting firm for the NIS certification merit, which he described as outstanding achievement but reminded the management that the insurance services it is offering are extremely important to Nigeria especially in the face of the federal government’s directive to insurance industry to attract investments in Nigeria.
Aboloma, who was represented at the occasion by a director in the organisation, Mrs. Oluremi Ayeni said it is heart-warming to recognise the steps the company is taking in improving the insurance sector by putting in place a quality management system. He said the ISO 9001:2015 Quality Management System approach now provides the company a robust, globally recognised and acceptable solution to address the challenges associated with consistently meeting requirements and addressing future needs and expectations of customers in an increasingly dynamic insurance business environment.
“It also ensures that you consistently provide products and services that meet customer and applicable statutory and regulatory requirements while managing the internal and external issues and addressing the risks and opportunities associated with insurance business,” he stated. He said achieving this certification, is a demonstration of CHI management system’s conformity to internationally acceptable standard requirements and the ability of the company to get it right the first time and all the time. According to the SON boss, the ISO 9001:2015 Quality Management System framework reflects the company’s mission and vision to be a firstchoice provider of insurance .