Mutual Benefit Assurance to Rely More on Technology Driven Services

Mutual Benefit Assurance Plc has said that come the year 2018, it has put together special thinker team that will enable it rely much more on technology to give excellent service delivery to its customers.

The company, also said to operate bigger in Nigerian market and beyond, it plans to raise additional N2 billion from the capital market by November 2017.

Managing Director of the company, Segun Omosehin, at the 2017 Brokers’ dinner organised in Lagos, said the company has set for itself, the target of “graduating from mini technology to thorough technology driven firm in its operations.”

Omosehin said Mutual Benefit Assurance, was poised to remain a big player in the Nigeria and Africa.

He said the company is unconventional company and thrives more on innovation, adding the company is desirous of doing those things that are not common with its contemporaries in the insurance market.

Furthermore, he said the company is open to new ideas and innovations that can help improve the market and its bottomline.

“If you know those new things you want to introduce to the market, talk to us because that’s what we are interested in.”

According to him, Mutual Benefit’s quest for innovation, has earned it more awards such as the African Insurance Organisation (AIO) “Most in- novative Company awards and that last month, the company, also won “Inter-switch most innovative insurance Company awards”.

Omosehin, said these awards were won by the company due to its unique way of doing business in Nigeria and Africa.

According to him not much will be achieved if the industry and its players continue to do things the normal way, adding that when innovation and creativity is introduced to the business, the much desired results will be achieved.

On claims payment, he said the company in the past nine months of 2017 has paid a total of N12.6 billion as claims both for general and life business.

He gave the breakdown, saying N1.7billion was paid on non- life while N1.5 billion was paid on life business.

According to him, the company paid N9.4 billion on maturity and surrenders including deposit admin claims.

He assured that the company is committed to keeping to the promise of prompt claims settlement to their customers.