Dell EMC Calls for Adoption of Digital Transformation
Emma Okonji
Dell EMC has reiterated the need for organisations to key into digital transformation in order to keep pace with today’s business realities. This was stated at the Connected CIO event organised for CIOs of organisations in Nigeria, held in Lagos recently.
According to the Converged Chief Technology Officer, Dell EMC EMEA, Tom O’Reily, “Digital transformation is changing businesses in many unprecedented ways and has become a reality for many business leaders. In a recent study, 48 per cent of business leaders indicated that they don’t know what their industry will look like three years from now. At the same time, 73 per cent admitted that digital transformation should be more prevalent across their organisations and that a centralised IT strategy needs to be a priority.”
He further explained that digital transformation is shaping human interactions, and has changed the way external customers interact with businesses. It has also changed the interactions and expectations between business and IT; and IT and business.
“The way we interact has changed profoundly. This change has also altered us as individuals and it has also transformed businesses. Today’s internal and external customer is a new breed, and businesses must find new and innovative ways to engage that customer. Even more changes lie in wait for us as the generation of digital natives matures and technology breakthroughs accelerate. Business may not be able to prepare for the unknown, but they can learn from their customers and how to best serve them. It’s the age of the connected internal and external customer and businesses must adapt,” O’Reily said.
The Regional Sales Director, Dell EMC, Nazih Moufarrej, noted that the massive shift in the speed of businesses, the data they generate and readily accessible to technology in daily lives, constitute the hallmark of the fourth industrial revolution.
“For businesses, it is now a critical imperative to digitally transform without which they will fail to keep pace with the competition and meet their customers’ demands.