Honeywell Promises Improved Performance, Fetes Customers

Stakeholders of Honeywell Flour Mills Plc should expect better services and improved returns on their investments going by the assurance given by the managing director (MD) of the company, Mr. Lanre Jaiyeola.

Speaking at the company’s annual customers’ forum, Jaiyeola assured customers of better service and performance, saying the company had put in place processes to ensure that it met their expectations.

According to him, part of efforts to meet customers’ demand was the establishment of the new Honeywell’s pasta plant at Honeywell Food and Agro Allied Industrial Complex in Sagamu, Ogun State which consists of two spaghetti lines and two macaroni lines with annual capacity of about 140,000 metric tonnes.

He said the plant, which is the largest and most sophisticated pasta plants in sub-Saharan Africa, is able to produce pasta using both wheat and local grains.

Besides the pasta plant, he said the site would accommodate over 10 additional factories all producing food products with the central theme of utilising locally available grains and tubers to provide more affordable high quality food for Nigerians and in the process creating thousands of jobs and guaranteeing food security in the country.

At the ceremony where Mrs. Opeyemi Raji, Managing Director, Opeyemi Bakery, emerged winner of Business to Commercial category, with all-expense-paid trip to Dubai, Jaiyeola said: “The complete satisfaction of our customers remains our priority and we are very cognizant of the roles that our dealers and distributors play as critical stakeholders and actors in the value chain.”

He assured customers that they would further experience improved customer service, saying “we are upgrading our technology platform to make transactions with customers pain-free and seamless, we are expanding our fleet cover to make sure that your orders are fulfilled in good time and most importantly, we are improving product quality to ensure that customers demand more and more of Honeywell’s products rather than competing brands.”

He added that despite current challenges, that the economy would continue on the path of growth to the advantage of the company and consumers.

“We expect that the economy will continue on the path of growth despite the challenge of delay in the passage of the 2018 fiscal budget. We anticipate an increase in government and consumer spending as is typical ahead of an election year. We also see stability in the exchange rate given the rise in the global price of crude oil and sustained peace in the oil producing regions. All of these mean that your business should be stable and growing in the year ahead,” Jaiyeola said.