NIPC and the Challenge of Public Service: The Yewande Sadiku Metaphor
Yewan de S adi ku is not your typical professional. She tumbled right out of her industrial chemistry class at the University of Benin into a job with then Nigeria International Bank( now Citibank Nigeria ). She then ran a marathon race of over twenty years at one of Nigeria’ s premier Investment Banks, IB TC, later merged with Stan bi cB an kt ob eco me the present-day StanbicIBTC.
With an MBA from the University of Warwick tucked under her arm Sadiku has been one of the most prominent fixtures in Nigeria’s rarefied investment banking landscape over the last two decades. She has piloted several globally acclaimed big-ticket capital market transactions. Rising to become Executive Director, Corporate and Investment Banking at StanbicIBTC, she closed numerous top-drawer equity and debt deals. Her sojourn into the public service in 2016 took many people by surprise.
A few outside observers felt that Sadiku’s capital market expertise, experience and creativity would be wasted in the public sector. According to a former colleague who requested anonymity, “some of us thought she was making a mistake. We thought that she was too blunt, honest, and professional to survive as a public servant. In some sense, she has proven us wrong, but in some other sense, like her recent visit to the Economic and Financial Crimes Commission (EFCC) on what seems to be trumped-up allegations, we have been proven right. Sadiku’s professionalism makes her a prime target for political and bureaucratic potshots” said the lady who had worked with Sadiku for most of her stay at StanbicIBTC.
Sadiku’s five-year stint as head of the Nigerian Investment Promotions Commission (NIPC) has been a trial of earth, wind and fire. Like private turned public sector professionals before her, she has had to deal with the viciousness of political powerbrokers, the backstabbing antics of public officers, the moneygrabbing greed of economic carpetbaggers, and the charming naivity of policy advisers.
Sadiku’s challenges as NIPC boss are not new, but they draw a marker to a culture of human value destruction or, at best, frustration. The deliberate and unrepentant crushing of the finest minds who have chosen to serve in Nigeria’s public service leaves the country a significant casualty.
Sadiku as Metaphor for A Broken Public Service
In August 2021, Sadiku was called to the EFCC office to answer questions about her management of the NIPC. The request for Sadiku to make herself available for questioning was not inappropriate, but the summons wilted in the light of an inquisition over allegations of corruption.
The surprise here was that Sadiku is an investment banker with over two decades of experience tucked in her pretty professional purse; she is more than comfortable enough not to be tempted by petty corruption. Indeed, when Sadiku assumed office as the head of the NIPC, she made a clear case for openness and transparency and demonstrated this with the regularly, proactively publishing financial, procurement, legal and operational reports as part of its commitment to freedom of information and by ensuring that the NIPC regularly published its transfers to the national consolidated revenue fund (CRF). She believed that if she was going to achieve the Investment Promotion Commission’s goals, she needed to start by building investor and public trust.
Sadiku did not bargain for a public sector work culture miles away from her private sector antecedents and its penchant for key performance indicators (KPIs). She was unprepared for the sustained bureaucratic delays, energy-sapping politicking, rampant obsession with gratification.
She is well versed in the regulation and operation of the capital markets and assumed that the guidance and directives outlined in government circulars about accountability and consequence management would apply in practice. She began to compile all government circulars soon after she assumed office so that she could have a clear sight of the scope within which she could operate. She then began to study them closely and apply the directives to the day-to-day management of the NIPC.
Known in the private sector for leveraging her deep knowledge of the rules for transaction structuring, she similarly attempted to reform NIPC by leveraging freshly acquired knowledge of public sector rules. However, in the Nigerian public sector, a lot of what is written to ensure accountability and consequence management are not practiced or enforced.
To fix Nigeria, one of the most critical areas to be mended is its broken public service. The public service must reimagine and reengineer its role in supporting a growth-oriented private sector. Graveyards are essential and inevitable, but they should not repose the country’s vibrant and breathing private sector flair turned public service talent. Not all public service jobs are compromised by poor conduct, closed minds, and infectious greed. Some offices and officers stick to an admirable creed that places them among the world’s finest public workers. Thankfully, this is also true in Nigeria.
A country thrives only when the public sector is effective, and the public sector can only be effective when well considered policy provisions are enforced in practice. In many countries, politicians and political appointees have been prevented from actions that are against the national interest by seasoned bureaucrats under the protection of the state. Recently, in the US, bureaucrats prevented political appointees from acts that might have hurt the country with the confidence that the state itself would protect them from the wrath of the power-brokers in that country. British, French and Chinese bureaucrats have also been known to prevent their politicians and political appointees from the kind of overreach that might prove disastrous for their countries, knowing that there are state institutions that have their backs.
However, Nigeria’s public service bureaucracy, in general, is a mess, and it has been so for some time. This is largely because written provisions about how the public sector should be managed and made truly accountable to the general public are actually not enforced. There seem to be no consequences for the prevalent disregard of laid-down guidance and directives. Over time, indiscipline and impunity have become so normalised that the rules are now rarely given any regard except to blackmail and harass officials who choose to stand up to the vicious powerbrokers. The public sector thrives on power, position, and privilege rather than efficiency, effectiveness and quality. Unlike France, where public and private sector participants easily swap roles because of shared values and communal ethics, things are different in Nigeria.
The standard of corporate governance and the quality of corporate oversight in the private sector is notably higher than in the public sector. The need for profit makes the private sector more focused on performance and customer experience than the public sector. However, a public service model based on customer service delivery satisfaction could become a goal as important as profit in the private sector. The speed of transactions, the quality of the customer journey experience, and the rise in fiscal revenues due to superior service delivery could improve economic growth and development.
Indeed, the dry bones of a deflated public service may suddenly rise, and the indomitable spirit of professional excellence may again awaken as the culture of the public service pivots away from petty and grand corruption to a framework that collaborates with the private sector to get deals done and projects started. If the public service embraces the professionalism of its private sector imports, the graveyards may have to tarry longer for
The Challenges of an Alternate Reality
The public service must understand the private sector’s mandate to grow the Nigerian economy by at least 10% annually over the next decade. If government officials and private sector managers adopt this view as a shared target, achieving focused growth may be more straightforward. Nevertheless, some strict measures may be necessary and will include but not be limited to the following: Set key performance indicators (KPIs) across Ministries, Departments and Agencies (MDAs) in line with broad national economic objectives across sectors; set KPIs against key officeholders and heads of MDAs; ensure that the heads of MDAs are provided with the tools, funding and capable staff they need to effectively function; review quarterly performances of MDAs and reward and or punish agencies and officers as dictated by agreed performance measurement templates and enforce existing written policy standards of accountability and consequence management.
Other measures are to set annual sector growth rates and bring private and public sector officers to understand their roles in achieving the expected growth target; hold half-yearly review sessions to monitor performance and recommend further action; reduce human intervention in public sector processes and procedures by applying artificial intelligence (AI) and machine learning (ML) and promote fluidity in public, private sector collaboration by an internship arrangement that allows each side to see the other’s strengths and weaknesses. The partnership may assist in breaking down mutual suspicion and promote a better understanding of each other’s position.
The suggested change or public sector evolution would represent a disturbing alternate reality that would be disruptive to the present situation. Nevertheless, this is needed if the public sector delivers better value and supports a straighter path towards double-digit economic growth.
Conclusion - Getting the Best from the Best
Great countries have at least good bureaucracies. Public bureaucrats are at the heart of getting systems to work. The whole of government rests on the public servant translating policy into action. No matter how brilliant government policy is, no policy can succeed without the civil servant pushing the gears of bureaucracy to align with the government’s goals. In realizing this fact, the United States of America’s 35th President, John F. Kennedy, was noted to have once remarked that the politician has his say, but the public bureaucrat has his way.
Since the turn of the millennium in 2000 the story of the Nigerian private sector professional in the public sector has been at best patchy. Professionals like Dr. Ngozi Okonjo-Iweala, Nigeria’s two-time Minister of Finance and current Director-General of the World Trade Office (WTO), and Dr. Charles Soludo, former Governor of the Central Bank of Nigeria (CBN), navigated the greater horrors of working in Nigeria’s public service. Still, they were not without a few bruises.
Several professionals have not been so lucky. The following private sector or academic professionals going into public sector management got ground in a blender of bureaucratic backstabbing, political grandstanding and legislative minefields. The private sector individual going into public office must be mindful that they are about to play on an unfamiliar turf with different rules of engagement. Often, the experience can be traumatizing.
Take the instance of Professor Adenike Grange, a former Health Minister under the administration of Dr. Goodluck Jonathan. Grange got caught in a swirl of public office shenanigans as public officers informed her that it was usual to share that proportion of the annual budget left unspent amongst officers of the Ministry, including the Minister. The move was clever and deadly. It sank a dagger into the Minister’s credibility as a public officer and almost ruined her gleaming reputation as a public health professional. The Minister resigned, and the bureaucrats won the day.
Arunma Oteh, a former Director-General of Nigeria’s Securities and Exchange Commission (SEC), was also forced into a grinder. The former African Development Bank (AfDB) executive returned home to head the capital market regulatory authority with a few bright ideas and several strategies for change. Again the private sector yen for forward-facing transformation got ahead of the individual, and she became isolated by internal resistance and legislative highhandedness. Admittedly, Oteh made a few tactical errors, but the onslaught she faced internally and externally represented a clear example of Nigerian bureaucratic blowback. After her first term as the SEC Nigeria DG, Oteh dusted her credentials and went to friendlier engagements.
The current Chairman of Nigeria’s oldest financial institution, FBNH, Remi Babalola, is no stranger to the Nigerian bureaucrat’s massive sledgehammer. Appointed as Minister of State for Finance under the administration of Umar Yar’ Adua, Babalola came into the public sector as a technocrat who would bring discipline and private sector transparency into the budget design and management process. Indeed, his profile on Wikipedia noted that “Remi’s stint in public office was marked by a concern with transparency that began with him being one of the first ranking federal government officials in the Umar Yar’Adua administration (2007/2011) to declare his assets. This focus on improving the public expenditure management framework led to his institution of curbs on the irregular deduction from source of funds from provincial and municipal governments’ statutory allocations”.