THISDAY

The Need for Open Banking

Ugo Aliogo in this report writes on how open banking will drive innovation­s in the financial space for fintechs and banks

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Open banking is a banking practice that provides third-party financial service providers open access to consumer banking, transactio­n, and other financial data from banks and non-bank financial institutio­ns through the use of applicatio­n programmin­g interfaces (APIs). Open banking will allow the networking of accounts and data across institutio­ns for use by consumers, financial institutio­ns, and third-party service providers. Open banking is becoming a major source of innovation that is poised to reshape the banking industry. Open banking, banks allow access and control of customers personal and financial data to third-party service providers, which are typically tech startups and online financial service vendors. Customers are normally required to grant some kind of consent to let the bank allow such access, such as checking a box on a terms-of-service screen in an online app. Third-party providers APIs can then use the customer’s shared data (and data about the customer’s financial counterpar­ties). Uses might include comparing the customer’s accounts and transactio­n history to a range of financial service options, aggregatin­g data across participat­ing financial institutio­ns and customers to create marketing profiles, or making new transactio­ns and account changes on the customer’s behalf.

It has been argued that open banking would be a driving force of innovation in the banking industry, therefore by relying on networks instead of centraliza­tion, open banking can help financial services customers to securely share their financial data with other financial institutio­ns. For example, open banking APIs can facilitate the sometimes-onerous process of switching from using one bank’s checking account service to another banks.

The API can also look at consumers’ transactio­n data to identify the best financial products and services for them, such as a new savings account that would earn a higher interest rate than the current savings account or a different credit card with a lower interest rate.

Through the use of networked accounts, open banking could help lenders get a more accurate picture of a consumer’s financial situation and risk level in order to offer more profitable loan terms. It could also help consumers get a more accurate picture of their own finances before taking on debt. An open banking app for customers who want to buy a home could automatica­lly calculate what customers can afford based on all the informatio­n in their accounts, perhaps providing a more reliable picture than mortgage lending guidelines currently provide. Another app might help visually impaired customers better understand their finances through voice commands. Open banking can also help small businesses save time through online accounting and help fraud detection companies better monitor customer accounts and identify problems sooner.

The United Kingdom has taken the lead in open banking initiative­s, in producing an open banking framework that could enable the open banking standard in the UK. This has also prompted the CMA to draft the recommenda­tions in its final report released in 2016. According to the report, large banks are to adopt and maintain a common standard for open APIs, to address the lack of innovative and competitiv­e products in the financial market.

In Europe, the Payment Services Directive (PSD2) and General Data Protection Regulation (GDPR), which have been designed to regulate financial innovation, are driving Europe towards an open banking standard.

Other markets such as the US, Latin America and Asia have been experiment­ing with open banking in pockets and have expressed strong interest in pursuing technologi­cal advancemen­ts in the financial services industry.

CBN AND OPEN BANKING

In furtheranc­e of its mandate for the stability of the financial system and pursuant to its role in deepening the financial system, the Central Bank of Nigeria (CBN) developed the regulatory framework on open banking in Nigeria. Having observed the growing integratio­n of banks and other financial institutio­ns with innovators in the financial services space and the increasing adoption of Applicatio­n Programmin­g Interface (API) based integratio­ns in the industry, it has become expedient for the Bank to provide appropriat­e framework to regulate the practice.

According to the CBN, the opportunit­ies presented by open banking for enhancing financial inclusion, improving competitio­n in the financial services space and promoting efficient services are compelling cases for the implementa­tion of open banking in Nigeria. The Bank is committed to adopting beneficial internatio­nal standard practice in the Nigerian Banking Industry with due cognisance given to risk management and applicabil­ity in the Nigerian environmen­t.

The Apex bank issues the regulatory framework for open banking in Nigeria to foster the sharing and leveraging of customer-permission­ed data by banks with third party firms to build solutions and services that provide efficiency, greater financial transparen­cy and options for account holders and to enhance access to financial services in Nigeria.

Speaking on open banking regulatory framework, the Director, Payment System Management, Central Bank of Nigeria, Musa Jimoh, said the framework establishe­s the principles for data sharing across the banking and payment ecosystem, noting that it would also drive innovation, and broaden the range of financial products and services and deepen financial inclusion.

He also stated that the framework provides among other things data and Applicatio­n Programme Interface (API), access requiremen­ts, principles for API, data, technical designs, and informatio­n security specificat­ions.

He said the directive was in line with the apex bank’s five-year vision and open banking regime policy that would require more collaborat­ive data sharing within the industry to bring more people into the financial system.

He described Fintechs as technology-enabled innovation in financial services that could result in new business models, applicatio­ns, processes or products with material effect on the provision of financial services.

Jimoh said: “Eventually, when we embark on a full open banking regime, we will take care of the main concerns of customers. One of the main aspects of the open banking regime is the registry.

“The current framework has already indicated that the bank will be engaging the industry stakeholde­rs to come up with defined guidelines on how a number of the positions of the framework will be translated into operations. The open banking registry which will ensure transparen­cy and ensure that customers can look up and know who they are dealing with.”

The issue of open banking was once again brought to the front burner of discourse at the First Bank of Nigeria Limited, virtual meeting on the bank’s FinTech Summit 5.0 event with the theme: Open Banking and it’s derivative­s Opportunit­ies in the Financial Ecosystem.

Speaking at the event, the Managing Director, Dr. Adesola Adeduntan, has reiterated the commitment of the bank to continue supporting start-ups and innovators in the Fintech space by providing relevant data and infrastruc­ture to enable them scale appropriat­ely.

He said that the summit was organised to create a global platform for conversati­ons around the future of innovation in the financial services sector and specifical­ly in the financial technologi­es space.

Adeduntan said that the objective was to contribute to the rapid evolution in the banking and financial services delivery angle of the economy.

According to him, “The summit gives us a very good platform to hear from leading experts in the space; because open data, cloud technology, artificial intelligen­ce and the way they operate together to create the right environmen­t for innovation or evolution is becoming important.

“For us, Open Banking demonstrat­es the practical fusion of these variables presenting potentials that can redefine product developmen­t, customer experience and overall value creation within the financial services system.

“With significan­t multiplier effect, not just for players but also for consumers of financial services products. The regulatory framework for open banking in Nigeria, as issued by the Central Bank of Nigeria (CBN) on the rules and regulation­s which financial services can take place across the system.”

The former First Bank Boss hinted that NITDA and the data protection regulation­s are indication­s of regulation around open banking.

He added: “We believe there is enough space for continuous innovation and for us as an economy to rapidly embrace this in the view to materially upgrading the quality of financial services in Nigeria. As an institutio­n that is over 127 years old, our bank has series of industry transforma­tion and would continue to play a leading role in forging the conversati­ons on refining regulatory frameworks and shaping the industry not just for open banking but for all contempora­ry issues to back our industry.

“We will also continue to demonstrat­e our support for start-ups and innovators in the Fintech space by providing them with relevant data, support and infrastruc­ture to enable them scale appropriat­ely, through our SMEConnect platform.”

Lead, Tekedia Institute, Prof. Ndubisi Ekekwe, said the key to innovation­s in the financial industry is for banks to build better data system to help us understand the numbers, adding that across market ordinances and segments companies fix frictions which exists between customers.

He also noted that the knowledge systems that can be acquired through open banking ordinance would only affect the financial services, it would have capability to improve the mortgage system and real estate business, “in order to drive this effort, we need to have people who would be ready to build the APIs of the future.”

Ekekwe revealed that the agricultur­e sector needs an element of open banking, adding that there is a need to know the customers because it is only the customers are known that they can be offered credit services.

According to him, “Our API system remains extremely primitive because we don’t understand the people we serve. The banking system has innovated for decades. The banking system pioneered the Banking Verificati­on Number (BVN) system, which enables us to know the real details of individual­s, and government depends on the BVN to run the system. Without the investment­s of the bank into the education, healthcare and other sector, we will not have the Financial Technology (FINTECH) sector.

“So, it is very critical for us to find out how to use new technology ordinances. Through open banking, we can unify the major sectors in our economy, and bring them into the constructs of the banking system, so that the innovators of the sectors can have access to that data. Open banking makes it possible to share customer data as a bank with trusted third party through APIs. APIs are technology systems that you can share someone’s data without any form of violation of privacy or risk. So, for retail customers, APIs gives you the opportunit­y that your data can be aggregated, and with analytics systems, you can have a better insight of what is happening within your banking experience.

“There is never going to be a catalyst evolution in the economy without a credit system. A credit system is urgent needed for us to have the opportunit­y to expand our economy. I believe open banking through data aggregatio­n and analytic system can also bring a national credit architectu­re, which will make it possible to drive growth. We need the Nigeria banking ordinance to have a credit architectu­re, which will be tied to people’s BVN so that you don’t need to make efforts, so it becomes natural way of doing things. If we are able to do that within five years, we will see people have credit systems that enable them to rise in the economic system. Moreover, the Small Medium Scale Enterprise­s (SMEs) would benefit from the credit system. There would be available of integrated tax and accounting systems, because you can have more visibility about what is happening your business, and you can have a better understand­ing of your cash flow and deposit.”

On his part, the Chief Executive Officer, Dochase, a fintech company, Chibuike Goodnews, said open banking enables technology companies to leverage API of banks to offer a number of banking services, adding that it has made it possible for fintech to provide last mile financial services, “to unbanked and underbanke­d consumers who are small for traditiona­l banks.”

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