NCRIB, Lasaco Assurance Discuss Better Service Delivery
Lasaco Assurance Plc, and the Nigerian Council of Registered Insurance Brokers (NCRIB) have met to discuss how best to collaborate with brokers to service her customers better amidst the current economic realities.
The insurance giant hosted the NCRIB President, Babatunde Oguntade, and his executive committee members on a courtesy visit, where a highly elated Lasaco Managing Director, Razzaq Abiodun, was full of hope that the continuous collaboration would be of much benefit to insurance customers.
Abiodun, who believed that the current economic situation in the country posed a big challenge for the growth of insurance businesses, challenged insurance providers to be very proactive in coming up with creative strategies that could make their customers survive the hardship with relative ease. He explained that Lasaco Assurance plc hosted the council members to service the brokerage subsector more efficiently.
He believes that for insurance businesses to grow in the country, practitioners should always evolve ways of protecting the interests of their customers by seeking improved productivity and customer satisfaction through collaboration and the exchange of ideas that could enable them operate optimally and give consumers the needed satisfaction.
Through a strengthened relationship with NCRIB, he said, Lasaco assurance plc would be able to enhance the skills of its employees through local and international training. The company would also become an active participant in events surrounding the NCRIB as well as gain much awareness and visibility through the NCRIB platforms.
Speaking on behalf of his team, NCRIB president, Mr. Babatunde Oguntade, said his organisation chose to visit Lasaco Assurance plc because of the company’s strong commitment to customer satisfaction and continuous support for the council.
He expressed the hope that the strengthened relationship would translate to more payment of valid claims for Lasaco assurance’s customers, who, he said, were the primary target of the scheme.
In his words, the CEO and executive secretary of the council, Mr. Tope Adaramola, expressed his profound gratitude to Lasaco Assurance plc for taking the time to meet with the executives and promised a stronger relationship, collaboration, and partnership for better service delivery and affiliation.