Oman Air transforms staff travel with IBS Software partnership

Oman Air has partnered with IBS Software to fully digitalise its staff travel programme, delivering a highly configurable, selfservice platform for employees to book and manage complex leisure travel, annual leave travel and duty travel policies.

Oman Air overhauled its onpremise legacy system with IBS Software’s SaaS-based iFly Staff platform to enable self-service for its employees to easily manage their travel needs.

The system has also significantly extended usability, allowing users access via any browser or any Android or iOS device, replacing the legacy desktop-only service.

iFly Staff now handles all Oman Air active and retired employee’s ID travel, supplementary ticketing, and annual leave ticketing, as well as the staff ticketing of partner companies TRANSOM Catering, TRANSOM Handling and TRANSOM SATS Cargo, a press release said.

The platform’s highly configurable business rules engine means Oman Air gains the ability to dynamically update its policies, create and roll out new policies and processes, thus reducing the lead-time to implement policy changes.

This has resulted in significant gains on operational efficiency over the last six months since the system went live.

“Our partnership with IBS Software has transformed the staff travel experience, simplifying processes to make it far easier for our employees to manage their personal and corporate travel,” said Dr Khalid al Zadjali, senior vice president, Digital, Oman Air. “Navigating the intricacies of constantly updating travel policies represents a major win for the whole airline – from both an employee satisfaction and operational efficiency perspective.”

“The new staff travel system comes as part of Oman Air’s ongoing efforts to enhance the benefits and facilities presented to employees,” said Hilal al Siyabi, senior vice president, People, Oman Air.