Oman Daily Observer

Omantel wins ESQR ‘Quality Choice Prize’

- BUSINESS REPORTER MUSCAT, DEC 16

Omantel has been awarded the ‘Quality Choice Prize 2017’ by the European Society for Quality Research (ESQR) for the second year in a row. Omantel received the award at the Society’s recent awards ceremony in Vienna, Austria.

The ESQR’s Quality Choice committee takes a comprehens­ive look at the initiative­s and strategies that business leaders implement in their companies; recognises the efforts of exceptiona­l and talented human resources, and provides motivation for continuous progress.

Omantel secured its position as one of the top companies evaluated by ESQR, for continuall­y pushing the limits of quality through innovation and serving as a great example of business excellence.

Speaking on the win, Talal al Mamari, CEO of Omantel said, “We take great pride in the quality of offerings and services we provide at Omantel. The ESQR recognises good business practices, technologi­cal innovation, and quality achievemen­ts, and getting this recognitio­n for the second year in a row is testament to our continued commitment to the vision of making Oman a more digitally savvy society. We feel inspired by this win which will drive us to work even harder to achieve excellence and be a key enabler of the digital transforma­tion journey of Oman.”

Addressing the audience of the ESQR Awards ceremony, Mohammed Yahya al Salmi, Senior Manager Corporate Affairs at Omantel said “We are proud of the quality improvemen­ts that took place during the past few years which enabled us at Omantel not only to retain our customers but also to maintain our leadership of the telecom market in the Sultanate and further grow our business.

Despite the challengin­g economic situation in the region and the whole world, we continued our investment­s to modernise our networks and provide our customers with unmatched experience. We have invested more than RO 140 million in 2016 alone and more than RO 130 million in the first three quarters of this year. When benchmarke­d internatio­nally, we have the highest capex to revenue ratio among any other operator in the world.

The 4G LTE coverage exceeded 92 per cent of the populated areas, 99 per cent for 3G, 90 per cent for fixed broadband and with combined broadband coverage of more than 92 per cent across the country. The latest OpenSignal report issued last month rated us as the fastest 4G network in the whole Arab region and among the fastest in the world.”

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