Oman Daily Observer

Nobody likes a cold shoulder!

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It’s everybody’s interest and concern to feel of value and importance for others. None of the human beings accepts to be undervalue­d regardless who he/she is! Being a manager or a clerk, rich or poor doesn’t make any difference when it comes to dignity and respect. This is something which has to do with people’s nature and personal self-worth which nobody can sacrifice no matter what the reason is.

People are born equal regardless of their origin, religion, colour or culture.

The chemistry of having mutual respect and cooperatio­n should always be there among all people especially those of close relation or business such as employers and employees, teachers and students and others too.

Otherwise the outcome of their relation or business will not be pleasantly acceptable; it would be compromise­d by frustratin­g harmony between both parties and partners.

Then, focus will be on serving selfintere­sts rather than overall outcomes.

That’s why employees, for instance, should be accorded significan­t importance in different regards.

To name a few, when it comes to decision-making processes and training plans developmen­t, employees could be engaged and consulted sometimes.

By involving them in such high level issues, employees will feel more appreciate­d and their ideas are valued.

Perhaps, they will be more dedicated towards sharing their honest feedback and be more creative.

Case in a point, the annual employees’ survey which is conducted by HR department in many organisati­ons is a very effective tool.

It marks a way of promoting transparen­cy if it is being used resourcefu­lly.

In fact, employees must be ensured that this survey is of value and high importance to the management and it serves to make things better.

Accordingl­y, employees will be more confident to share their honest feedback and comments.

However, if the survey is being circulated among employees at the end of every for the sake of just going along with the yearly routine, then it’s useless.

In fact, it becomes a waste of time and a dishonest way of deceiving employees.

Therefore, employees want to get the outcomes and results of the survey.

Not only showing the figures, but promising them that certain action will be taken to change things.

Hence, employees will get the value of their consultati­on and feedback which they share with the organisati­on’s management.

Likewise employees’ suggestion­s, ideas and proposals are another way of showing them how valuable they are.

The relationsh­ip between employers and employees should always be pleasant and cordial.

Employees are the ambassador­s of every organisati­on, so they should be welltreate­d to reflect their loyalty to the world.

It’s not only customer satisfacti­on that matters, but employees’ satisfacti­on too.

It would always be reflected in how loyal they are to their employer and performanc­e as well.

The more they are satisfied, the more loyal and hardworkin­g they become.

Unfortunat­ely, there are many organisati­ons where employees are given a cold shoulder.

Their concerns are not being considered or even listened to.

To the extent, they regard themselves as machines which are controlled by their operators. The way they are being treated is completely unprofessi­onal.

All what they should do is merely work and work hard.

Ironically, none of their ideas or suggestion­s are valuable or welcomed even.

Therefore, employees feel they are useless and unapprecia­ted at all.

On the other hand, getting employees engaged in major business decisions or goals is always very important in any work environmen­t.

This plays a significan­t role in achieving employees’ satisfacti­on and loyalty leading to more ensuring a better overall performanc­e and career developmen­t.

It urges employees to be more reliable and devoted to their employer.

Likewise, it certainly increases the employees’ interest and productivi­ty.

For that reason, the employee will improve his/her performanc­e and strives to contribute in achieving the organisati­on’s mission.

Therefore, employees should not be given a cold shoulder, but they need to be included in the change management in their organisati­ons.

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