Bank Muscat redefines Tablet banking to elevate door-step service
MUSCAT: Bank Muscat, the flagship financial services provider in the Sultanate, in line with its vision ‘To serve you better, everyday’ and commitment to providing a distinct banking experience, has redefined Tablet banking to offer innovative and convenient door-step service for clients.
Defining the bank’s customercentric strategy, Tablet banking is aimed at proactively reaching out to customers at the convenience of their homes or offices to help with their banking requirements. The facility allows opening of accounts for new and existing customers, issuance of cards as well as processing of consumer and auto finance, credit cards and Bancassurance products. The Tablet can capture ID, update KYC data and generate other documents electronically.
The Tablet banking facility is made available for asalah Priority banking customers by Relationship managers. The bank’s Sa’ed team has further improved doorstep banking to officials at government institutions and private sector establishments using the Tablet banking facility.
Abdulnasir al Raisi, DGM — Premier Banking, said: “Over the last 36 years, Bank Muscat has launched various initiatives to offer the best banking experience for asalah Priority banking customers. The preferred bank of choice is driven by innovative digital solutions for our segment customers. Personalised service catering to the financial and wealth management needs of clients distinguish the asalah Priority banking experience. Reflecting the customer-centric vision of the bank, the best of banking and lifestyle solutions enrich the asalah experience. We take pride in introducing stateof-the-art banking solutions that have reached new heights with the introduction of instantaneous account opening and welcome kit in Oman. The Tablet banking works on 4G connectivity with the highest levels of security and seamless integration with back-end systems, eliminating duplication of data entry and fastest turnaround time to customers.”