Bank Muscat launches updated website to serve ‘faster, better and smarter’

MUSCAT: Bank Muscat, the flagship financial services provider in the Sultanate, in line with its vision ‘To serve you better, everyday’ and commitment to innovation in banking services, has launched an updated website. The prime objective of the website is to serve customers ‘faster, better and smarter’, providing all the required services.

Reflecting efficiency, innovation and agility to better serve customers, the state-of-the-art bilingual Arabic/ English website complements the bank’s value-added products and services reaching out to millions of satisfied customers across the Sultanate. The new website offers a dynamic look and feel in line with the bank’s corporate brand identity and is accessible on www. bankmuscat.com

The updated website follows international best practices and provides a clean fresh look and simplified content focusing on the use of clear images and icons. This allows customers to easily navigate through the website to find all they need about the bank’s products and services using computers, smart phones, tablets or any other devices.

The new website has many new features to help customers book appointments at branches, search for branches and ATM/CDMS on Google map and use the updated loan calculator. Designed from a customercentric perspective, the website facilitates easy navigation and is also mobile enabled.

With the widest reach in serving customers in the Sultanate, Bank Muscat meets the expectations of customers at all levels. The website attractively packages the bank products / services / activities for interactive use. Regular updates keep customers well informed of new developments in the bank. The million plus average monthly hits reflect the extensive use of the website by regular and prospective customers as Bank Muscat aims to make a difference for the nation’s largest banking family as part of its customer-centric vision.