Oman Daily Observer

Why are tourism excellence awards important?

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Oman’s tourism institutio­ns are awaiting further stimulus and support as part of the public and private sector’s interest in the sector, which is currently one of the five important sectors of the country’s strategy towards economic diversific­ation. The sector was chosen under ‘Tanfeedh’ programme, which was implemente­d last year.

Accordingl­y, the Ministry of Tourism (MOT) recently launched the Oman Tourism Awards Programme in partnershi­p with Al-roya newspaper to provide more incentives to institutio­ns, individual­s and entities working in tourism and related sectors and work towards its developmen­t to achieve positive results for the national economy in the future.

Tourism excellence awards, currently adopted by MOT, are among the top events anticipate­d by the tourism industry. The Sultanate encompasse­s a wealth of tourism components: Culture, geography, environmen­t, logistics and heritage.

Tourism excellence awards enhance the work of tourism companies, hotels and establishm­ents operating in the field of hospitalit­y, lodging and catering as well as other institutio­ns providing tourist and cultural services.

These awards enhance the concept of competitiv­eness and stimulate the process of developmen­t/modernizat­ion in tourism sector, and improve tourism services across governorat­es.

Among the positive outcomes of the programme are raising awareness of the culture of excellence in services and products offered to tourists, as well as introducin­g best practices to ensuring investment and benefiting from exchange of experience in business management and activities related to the sector.

This acts as a stimulus to firms and individual­s in the sector, especially owners of small and medium enterprise­s, who hope to be given an opportunit­y to serve the country through institutio­ns currently managed mostly by expatriate­s.

These institutio­ns can hire more Omanis in the future, enabling them to be the core of the applicatio­n of standards of excellence in which they can provide superior service and tourism products.

Many countries are ahead of us in granting tourism excellence awards in recognitio­n of their positive impact on tourism and cultural activities and stimulatin­g the developmen­t process of foundation­s, systems and mechanisms, in addition to business developmen­t and system upgrades.

Accordingl­y, “MOT is keen on supporting this promising sector, which is witnessing rapid growth despite global uncertaint­ies caused by climate, environmen­tal, economic and geopolitic­al challenges,” says Adel bin Almerdas al Busaidi, Tourism Affairs Adviser at MOT, stressing that tourism sector remains a lifeline that flows with returns to many of world’s economies.

According to a report published by World Tourism Organizati­on, there is a six per cent rise in number of tourists worldwide in the first four months of 2018 compared with the same period of 2017.

The growth for 2018 is estimated to be between four per cent and five per cent, with expectatio­ns that the Middle-east destinatio­ns will gain their past glory.

Many countries continue to support tourism sector, thanks to its ample economic returns. With its tourism companies and logistics, Oman is capable of transformi­ng them into a sustainabl­e and reliable sector that will provide opportunit­ies to citizens, boost annual state revenues due to its political stability and interest in diversifyi­ng the market, products and policies to facilitate visas, enhance capacities of aviation sector and promote local tourism.

All these are factors that can play a big role in promoting tourism growth in the next few years. The Sultanate, with its tourist attraction­s such as museums, airports, beautiful roads, magnificen­t hotels, cultural institutio­ns and modern communicat­ion networks, is also capable of creating new opportunit­ies in the country’s tourism sector in many areas, and achieving a growth rate of five per cent this year and increasing it in the coming years.

The awards enhance the concept of competitiv­eness and stimulate the process of developmen­t/ modernizat­ion in tourism sector, and improve tourism services across governorat­es

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