Alizz Islamic Bank wins best rated mobile banking application

MUSCAT: Alizz Islamic Bank’s mobile banking application won the prestigious ‘Best Rated Mobile Banking App’ at the recently concluded Oman Banking & Finance Awards. This award comes as an acknowledgement of the bank’s growing excellence in enhancing the customer experience via timely and convenient technological enhancements.

The app is available on the Apple App Store, Google Play store and Huawei Gallery store, and evaluated on the basis of user experience and the ease of completing banking transactions.

For Alizz Islamic Bank, the recognition of ‘Best Rated Mobile Banking App’ stems from the growing popularity of its mobile app. The award committee tabulated the number of ratings by users of all mobile banking applications in Oman.

The event was held under the patronage of Tahir bin Salim al Amri, Executive President of Central Bank of Oman, at the Al Bustan Palace, a Ritz Carlton Hotel, the annual award ceremony set a new tempo for the banking sector. The proceedings were witnessed by CEOS of major financial and banking institutions in the country and professionals from the industry, alongside digital teams of various banks.

The algorithm of the mobile app ensured its efficacy and established it as an easy, simple and convenient tool for its growing users.

Asaad bin Hilal al Kharusi, Head of Strategy and Transformation of Alizz Islamic Bank, said, “The shift from traditional avenues of banking to smart mobile devices has enhanced the customer experience. Today, our customers can conduct banking transactions with ease from the comfort of their homes, offices or even public places — at any time of the day or night. Constant updates to the app have also contributed in upholding the bank’s image as a pioneer in adopting innovative technologies. It has reestablished customer experience as a core business strategy.”

Describing the ‘Best Rated Mobile Banking App’ award as a true reflection of the technological changes going on in the banking and financial sector, Al Kharusi added: “Alizz Islamic Bank’s electronic channels, such as the mobile app, ATMS and the Interactive Teller Machines, are all designed to provide a different and distinctive experience for customers. We constantly strive to create and implement digital banking services that enhance the experience of our customers by facilitating all banking transactions using digital technology.”

Since starting its operations in 2013, Alizz Islamic Bank has bridged the gap between customers and the bank by using latest technological solutions.