Majan holds 2017 annual meeting
MUSCAT: Majan Electricity Company held its annual meeting of 2017 under the patronage of Sheikh Muhanna bin Saif Al Lamki, Governor of North Batinah, in the presence of members of the Shura Council, the walis and members of the municipal councils, general managers and directors of government departments, the chairman and members of the company’s Board of Directors at Crowne Plaza Sohar Hotel.
This annual meeting is held to strengthen the company's role in the local community and to be on permanent communication with the customers and to satisfy their needs and provide the best services to them, says a press release.
Eng. Abdullah bin Mohammed Al Hashimi, the chairman of Majan Electricity Company welcomed the audience and spoke about the company's achievements over the past years and future plans and strategic investments in all aspects that deal primarily with customer service and improving service quality to increase the speed of projects completion, which will be reflected accordingly, to provide a safe, economical and reliable service in the concession areas of the company at the three governorates of North Batinah, Al Dhahirah and Buraimi, says a press release.
He also stressed the company's approach in the development of Omanis and mentioned that the proportion of local employees in the company is around 95 per cent, which is considered as an integral part of the Omanisation plan pursued by the Sultanate in its policy of Omanisation.
Following the opening speech was a visual presentation, that in- cluded many issues that concern the customers and local community. The presentation started with the company profile and its works in concession areas by the license granted to it by the Authority for Electricity Regulation. The presentation also included the company’s vision to be one of the leading companies in the region in the provision of services by 2020, and the mission is to provide safe, reliable and economical power to its customers as well as the values that the company is keen on them.
Presentation
The presentation included a detailed explanation of the health and safety aspects, which is one of the most important priorities for the company, which has made great efforts in the fields of health, safety and security of facilities and environment for its employees, contractors employees and the community over the past years. It also discussed the company's an annual plan which determines activities related to health, safety, security and environment for the company and contractors and performance is evaluated periodically.
Eng. Ghazi Ghaithi talked about the growing number of customers until the end of 2016 which reached a total of 211,398 customers by 6.8 per cent from last year's 2015 growth, distributed in various provinces areas of the company, as it represents the number of customers of North Batinah as the largest percentage of the total customers by up to 56 per cent, followed by the Al Dhahirah province by 23 per cent and the Governorate of Buraimi 21 per cent of the total number of customers.
Eng. Khamis Al Saidi, senior manager - Asset Strategic Planning Department spoke about the company's investments over the past five years, which came in line with the increase in energy demand, the company has invested nearly OMR212 million in the establishment and strengthening of networks and stations in all concession areas.
He also claimed that the company’s investing plans for 2017 is around OMR65 million. In addition, he mentioned the winning of ISO 55001 certificate at the asset management system application, where the company was chosen as the best company in this field among the sector’s companies.
Ibrahim Al Farsi, senior manager of Customer Affairs spoke on developing customer affairs project and measuring customer's satisfaction about its service. He also pointed out in his speech about the new billing system and its advantages that will be reflected for a better service.
He said about the prepayment meter project, which will debut during this year, that will bring many benefits to customers in controlling their consumption notably and to avoid the accumulation of the bills, reading large consumers meter’s reading project, that will allow the company to register and send large consumers readings remotely and automatically and will give the customer the option to watch his consumption. He also mentioned about the CRT system which will be applied to customers who consume more than 150.000 kw/h yearly.