BankDhofar recognised at World Finance Digital Banking Awards
The World Finance Digital Banking Awards aim to honour outstanding banks and top performing financial institutions, highlighting excellence in various aspects of the banking and finance sector
MUSCAT: BankDhofar, the most innovative financial institution in the Sultanate of Oman, has been awarded as the Oman Mobile Banking Application and Digital Bank of the Year at the World Finance Digital Banking Awards 2016, says a press release.
Commenting on the awards, Marwan Mohammed Al Zadjali, head of Alternative Delivery Channels at BankDhofar – highlighted the bank’s contentious efforts to lead with the most innovative banking solutions in the Omani financial market, stressing on its commitment to apply best international practices and follow the highest international standards in the banking industry.
“We are very proud of the mile- stones achieved over the years, and definitely honoured to be recognised on an international level of being one of the top banks and financial institutions.
“I would like to take this opportunity to reiterate BankDhofar’s commitment to apply state-of-theart technology and provide a wide range of best banking services that are accessible to customers wherever they are through our diverse and convenient e-banking channels. Today BankDhofar is considered as one of the best banks in the region, catering for customer’s needs and requirements, and setting the standards for the best customers experience within the banking industry across Oman,” said Al Zadjali.
The World Finance Digital Banking Awards aim to honour outstanding banks and top performing financial institutions, highlighting excellence in various aspects of the banking and finance sector. Aspiring to be the best bank in the Sultanate and the wider Gulf area, BankDhofar is committed to provide the best banking experience, offering customised financial solutions as well as innovative products and services.
Today BankDhofar is one of the fastest growing banks in Oman, with a strong presence in personal and corporate banking, as well as project finance and other initiatives that aim at contributing to the growth of the national economy and overall development across the Sultanate. The combination of the thorough vision of BankDhofar’s executive management, the comprehensive operational strategy that revolves around following best international banking practices and providing best customer experience, as well as commitment to community development and contribution to the growth of the national economy, placed BankDhofar at the forefront of the best banks in the region.
To further enrich its customer experience, BankDhofar continuously enhances its electronic banking channels and offers a wide array of banking options through its On- line Banking and Mobile Banking solutions. The ground-breaking Touch ID Access feature in the mobile application adds to the security of mobile banking while using compatible iPhones and iPads, allowing customers to authenticate their login and transaction details by fingerprint recognition. Moreover, the exclusive flagship “Card-less Cash” service allows customers to use their mobiles as an ATM card where they can access their accounts and withdraw cash from any BankDhofar ATM.
BankDhofar also offers a wide range of instant mobile banking services such as instant connection to accounts and cards details, debit card limit increase, instant payment of utility bills and mobile top-up options, instant credit card due payment, location of nearest ATMs, CDMs and branches, instant money transfer to any other account within BankDhofar, updated currency exchange rates, instant update on promotions and new products and services. The mobile app also allows customers to view account details and check the balance in all their accounts, view last 10 transactions (ministatement), view up to 150 transaction under statements with opening and closing balances.