Digital technology integration to help reduce costs in corporate sector
MUSCAT: Digital transformation can enable companies to convert ideas into value faster than their competition and cut down costs, experts from Intertec Oman said at a conference.
Integration of digital technologies into all areas of business activities, processes and models of a company is the basis of digital transformation and companies in the Sultanate have actively begun to consider such technologies. However, experts believe officials must work more aggressively towards achieving it to reap more benefits out of such technologies.
“Companies that have undergone digital transformation have seen up to 26 per cent higher profits than their peers within few years of implementation. It just shows how important it is for fast tracking all processes in companies to digital,” Nikhil Kothari, director of Intertec Oman, said while narrating anecdotes on ways Intertec helped clients double their revenue and halve IT costs.
“Automating mundane pro- cesses that have historically been pushed through manually is the need of the hour with so many companies and governments trying to cut costs and push for efficiency. Digital transformation can drive these cost reductions and help explore areas that would be impossible in a manual process.”
Shifting to automated systems with least amount of human intervention is preferred for systems that perform routine procedures while also increasing customer experience, reducing operational and capital expenditures and lowering service to effort ratio. > B2