Ooredoo launches dedicated call centre for fibre customers

MUSCAT: Empowering users in Oman to enjoy the internet, even more, Ooredoo continues to provide Superfast Fibre customers with benefits from its call centre devoted exclusively to their needs.

The recently opened contact centre has a full range of inbound and outbound call services, offering solid support to all call- ers. Ooredoo’s customer service champions are available 24/7 to answer customer enquiries, provide IT assistance, take or process orders. Customers can have any of their Superfast Fibre inquiries answered by simply dialling 1514.

Feras Al Sheikh, director of Consumer Sales at Ooredoo, said, “When it comes to a service that exceeds expectations, our fibre customers can look no further than our dedicated call centre service. By dialling 1514 they can access a one-stop shop destination for any questions they have. Open every hour of every day, each of our customer service champions is ready to make sure subscribers get the most out of their fibre plans.”

The plans comprise comprehensive, all-inclusive packages perfect for customers wanting added value and extensive benefits when connecting to a fibre network. Plans start at OMR28 and allow users to connect to a fast and secure network, receive unlimited Ooredoo to Ooredoo fixed minutes, as well as uninterrupted and buffer-free internet.