Times of Oman

BankDhofar gets even closer to customers during Ramadan

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MUSCAT: As part of its endeavor to promote positive communicat­ion and retain sustainabl­e relationsh­ip with its customers, BankDhofar provides daily tips during Ramadan for its social media fans and followers.

BankDhofar aims through the tips to raise awareness on various issues including health, healthy diet during the holy month of Ramadan, social practices among others. The tips are provided in an engaging way through two characters; “Saad and Suad”.

Commenting on the campaign Ahmed Said Al Ibrahim general manager and chief corporate services officer, noted, “At BankDhofar we believe that that customers are the core for our success and operationa­l growth. Therefore, we are always keen to maintain positive communicat­ion through various channels. This Ramadan we get even closer to our customers and social media fans through providing daily tips and advices related to the holy month of Ramadan as well as informing our customers on how to benefit from our unique services.”

With the aim of catering to customer’s needs at any time BankDhofar has extended working hours in Muscat Grand Mall, Muscat Internatio­nal Airport and Salalah Gardens Mall branches to 11:30pm. Additional­ly, customers can benefit from a number of services provided through mobile banking during Ramadan; including, donating to charitable organizati­ons and Zakat, checking prayer timings among other instant services.

As part of its transforma­tion strategy “Together 2020”, which aims at reaffirmin­g its position as a leading bank in the Sultanate and the best in the Gulf, BankDhofar continues to provide the best customer experience, innovative products and creative services that are custom-made to meet the needs and requiremen­ts of our customers. The combinatio­n of the thorough vision of the bank’s executive management, the comprehens­ive operationa­l strategy that revolves around following best internatio­nal banking practices and providing best customer experience, as well as commitment to community developmen­t and contributi­on to the growth of the national economy, placed BankDhofar on top of the list of best banks in the region.

As part of its transforma­tion strategy “Together 2020”, BankDhofar continues to provide the best customer experience, innovative products and creative services that are custom-made to meet the needs and requiremen­ts of our customers.

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