BankDhofar gets even closer to customers during Ramadan
MUSCAT: As part of its endeavor to promote positive communication and retain sustainable relationship with its customers, BankDhofar provides daily tips during Ramadan for its social media fans and followers.
BankDhofar aims through the tips to raise awareness on various issues including health, healthy diet during the holy month of Ramadan, social practices among others. The tips are provided in an engaging way through two characters; “Saad and Suad”.
Commenting on the campaign Ahmed Said Al Ibrahim general manager and chief corporate services officer, noted, “At BankDhofar we believe that that customers are the core for our success and operational growth. Therefore, we are always keen to maintain positive communication through various channels. This Ramadan we get even closer to our customers and social media fans through providing daily tips and advices related to the holy month of Ramadan as well as informing our customers on how to benefit from our unique services.”
With the aim of catering to customer’s needs at any time BankDhofar has extended working hours in Muscat Grand Mall, Muscat International Airport and Salalah Gardens Mall branches to 11:30pm. Additionally, customers can benefit from a number of services provided through mobile banking during Ramadan; including, donating to charitable organizations and Zakat, checking prayer timings among other instant services.
As part of its transformation strategy “Together 2020”, which aims at reaffirming its position as a leading bank in the Sultanate and the best in the Gulf, BankDhofar continues to provide the best customer experience, innovative products and creative services that are custom-made to meet the needs and requirements of our customers. The combination of the thorough vision of the bank’s executive management, the comprehensive operational strategy that revolves around following best international banking practices and providing best customer experience, as well as commitment to community development and contribution to the growth of the national economy, placed BankDhofar on top of the list of best banks in the region.
As part of its transformation strategy “Together 2020”, BankDhofar continues to provide the best customer experience, innovative products and creative services that are custom-made to meet the needs and requirements of our customers.