Bank at your convenience with Maisarah Mobile Banking App
The instant and convenient way of banking app, which is available to all Maisarah’s retail banking customers, supports English and Arabic language
MUSCAT: Maisarah Mobile Banking App has proven itself to offer Maisarah’s customers increased convenience, absolute security and an enhanced banking experience on the go.
With an intention to continue leveraging technology to provide a world-class banking experience to its customers, Maisarah Mobile Banking App has been designed to offer various benefits. The instant and convenient way of banking app, which is available to all Maisarah’s retail banking customers, supports English and Arabic language.
Marwan Al Zadjali, Head of Alternative Delivery Channels at BankDhofar, said, “We have pioneered several innovative solutions for our customers and through this mobile banking app we are aiming to offer our customers an unparalleled experience in their interactions with us. Maisarah’s mobile banking App is simple, secure and efficient, and offers our customers 24/7 convenient banking experience.”
A host of financial and non-financial transactions can be initiated on the app, including instant funds transfer and locate the Qibla direction. Through an outstanding feature of the app, customers can transfer funds within their accounts and third party’s accounts in Maisarah. They can also transfer funds to a valid account number in another local bank in Oman. Moreover, they can instantly transfer funds to a valid ATM card number of another local bank within Oman, enabling them to conduct banking transactions anywhere and anytime.
“Maisarah Islamic Banking Services’ Mobile Banking App continues to offer its customers an enhanced banking experience. The App, which is the most convenient and easy way to stay connected to the bank, delivers a bouquet of outstanding features. The app has been designed to provide a greater digital banking experience for our customers, empowering them to easily and securely manage their banking at their convenience,” added Mohammad Al Mashani, Executive Manager Retail Business and Channels at Maisarah Islamic Banking Services.
A host of financial and non-financial transactions can be initiated on the app, including instant funds transfer and locate the Qibla direction. Through an outstanding feature of the app, customers can transfer funds within their accounts and third party’s accounts in Maisarah. They can also transfer funds to a valid account number in another local bank in Oman. Moreover, they can instantly transfer funds to a valid ATM card number of another local bank within Oman, enabling them to conduct banking transactions anywhere and anytime.
Offering smart banking at the fingertips, customers can benefit from Cardless cash feature where they can withdraw cash from an ATM without their card. Customers have to simply place a request through their mobile banking app and create a four-digit cash code. A unique reference of six digits will be generated and sent to the customer to collect the money. The customer can then visit the nearest Maisarah ATM and enter the created four-digit code in the application along with the reference received through SMS in two different steps. The ATM will then automatically dispense the requested amount. In case the customer doesn’t collect the cash from ATM, the amount will be refunded to customer account after six hours from the time when transaction was initiated.
The innovative mobile app provides a host of other services including; mobile top-up (OmanTel, Ooreedoo, Friendi, and Renna), pay utility bills (water and electricity, mobile, landline, internet (Omantel/ Ooredoo), apply for a new cheque book through the app, get prayer timings, Qibla direction, exchange rate, deposit rate, mudarabah weightages, offers and other information and services.
Maisarah is a full-service provider of a broad range of Shariacompliant financial products and solutions. Maisarah maintains a complete segregation of business activities in order to provide Sharia compliant financial services to its valued customers. As a part of its strategy, the Islamic banking window has maintained high standards of corporate governance, research and development, corporate social responsibility and customer service that have helped in winning various awards in local and international markets.