OAB receives coveted award

MUSCAT: Oman Arab Bank (OAB) recently participated in the New Age Banking Summit. The event was held at Hotel Sheraton Oman and saw the bank take part in discussions around the theme of “The Future of Banking and Fintech”. During the summit, OAB was bestowed with the ‘Leadership in Agile Banking’ award, reinforcing its dedication to the provision of high-quality customer experience.

Asma Al Zadjali, Head of Banking Operations Group, said, “Finding means to incorporate or implement FinTech innovations as part of our services is an integral part in our efforts to help accelerate the e-commerce industry and bring about a new age of digital banking. This is why we are and have always been keen on holding workshops catered to delivering value-added skill sets, experiences and networking opportunities to FinTechs, so that they may play a role in creating a thriving innovative banking ecosystem. With key programmes and initiatives to develop innovation, local talent and entrepreneurship in place, we will be able to contribute significantly towards building the Sultanate’s knowledge-based economy and create value for the community at large.”

Business agility is a necessity for the long-term survival of any organisation in today’s rapidly changing times. OAB has established itself as a pioneer in the region, especially when it comes to adopting agile practices. With a core focus on simplifying processes for its customers and enhancing their digital experience, the Bank needed to restructure how the internal IT and Operations facilities functioned. OAB looked to implement the bestin-class practices in agile to ensure a robust foundation for its step towards digitisation. While agile is easier to implement within smaller teams, it was a huge challenge to upscale it at an enterprise level.