Towers Watson,

success in the workplace as they provide employees with a clear perspective of their responsibilities. Employees are more likely to be motivated to perform by creating their own specific goals and constantly receiving feedback while working toward achieving those goals.

Through technology, HR professionals will be able to automate their performance management processes. They will be able to improve these processes with more frequent feedback and evaluations. Employees can likewise easily see how their goals contribute to the organization. This allows employees to appreciate more what they are doing as they are working toward a common objective with their firm.

Moreover, it is often the case that employees need specific training in order to achieve their goals. Integrating both the Learning Management and Performance Management systems into one may be a challenge but is not impossible. With this integration, HR leaders are better equipped to continuously improve and monitor learning programs and objectives.

Technology is an essential business tool to compete in the global market. Globalization requires the integration of business processes and information technology. There are clear benefits to such technological advancements; however, we should also be wary that there are potential drawbacks as well. The most important issue for organizations is how to manage the technology with respect to human organizational aspects and how to fully utilize its functions. There should always be balance between technology and human interaction.