Business World

Why it’s time for a US technology upgrade

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THE TRUMP administra­tion’s proposal for transformi­ng America’s infrastruc­ture provides no details about where funding for projects would come from — or exactly the money would go over the proposed 10-year life of the plan. While roads, railroads and seaports seem like obvious candidates for upgrading, some experts stress that huge investment­s will be required for a less visible — but equally pressing — facet of infrastruc­ture: technology.

When it comes to upgrading the nation’s infrastruc­ture, Gad Allon, Wharton professor of operations, informatio­n and decisions, says that strategic emphasis should be placed on the nation’s major airports and highspeed trains. But he also believes that it is important for long-range prosperity and competitiv­eness to make sure that every person in the US has access to high-speed internet, ideally fiber optic. “Only a fraction of the US has LTE [wireless coverage]; most people have 4G. When people come from [South] Korea to the US, they cannot bear the speed here, so they stop connecting to the internet while they are here. This is, for me, first order.”

Mr. Allon argues that the impact of such an internet upgrade would be transforma­tive because many people in geographic­ally remote regions in the US have “the feeling of being left behind” in the social and political narrative about progress and modernity. The technology gap further deepens other social and political rifts between economical­ly deprived regions and those regions that have advanced infrastruc­ture of all sorts. Bridging that gap would allow a much larger portion of the populace to enjoy “more and more educationa­l resources that are online,” including those provided by Coursera, Udacity and Kahn Academy. Innovation would be positively impacted as well: Access to the internet “makes it easier for people to start and manage their own businesses,” he notes.

“We have such a high concentrat­ion [of high speed internet] in cities, and not such a viable ecosystem outside cities,” Mr. Allon says. He points out that Google tried for a while to put fiber optics in smaller, secondary cities but stopped the project in part because of high costs.

“If you put advanced internet infrastruc­ture in places like Nebraska or wherever, you will get employment in more advanced technologi­es” in those locations, Mr. Allon adds. That will spark a healthier distributi­on of innovation, penetratin­g many cities and towns that “currently don’t have the tech infrastruc­ture to attract and host any viable firms.” Americans should “use the fact that we are behind in these places to catapult ourselves” forward into the future, he argues.

Wharton real estate professor Gilles Duranton is not so sure. While many say that boosting the federal budget for infrastruc­ture “may improve the efficiency of the American economy; may trigger a new wave of property developmen­t, both residentia­l and commercial; and may provide a short- term boost to the economy,” his own research has led him to conclude that increases in infrastruc­ture spending are no panacea for lagging job growth. Rather, they will have “not much” of an impact on employment in technology and other sectors.

In fact, Mr. Duranton views the prospect of increased jobs and an era of infrastruc­ture renewal — technology or otherwise — as being mostly overblown. “This whole dream of [infrastruc­ture spending] generating a huge number of new jobs is insane. Politician­s always talk about jobs and job generation. You can get some if you do massive re-pavements of the American interstate system. You may indeed create quite a few jobs, but only in the short run,” he says.

“If good infrastruc­ture were key to boosting prosperity, Japan and France would be world economic leaders,” Mr. Duranton adds. Although there is often a correlatio­n between infrastruc­ture and prosperity, “South Korea and Spain built their infrastruc­ture after many years of prosperity,

not the other way around,” he notes. “The scientific literature has failed to uncover major effects of infrastruc­ture on growth.”

RIGHT TO ACCESS

While the benefits to the economy from technology infrastruc­ture upgrades can be debated, access to that infrastruc­ture remains a fundamenta­l issue for many. Much like the debate over health care in the US, Mr. Allon notes that “there is significan­t disagreeme­nt over whether access to the internet is an essential right” that should be available at an affordable price to everyone. He compares the advent of the internet to the creation of the US postal service in 1775, which enabled every American citizen to send a letter or parcel to anyone else in what was then the cheapest possible way. “To me, access to the internet is almost as important as access to public transporta­tion,” he says. “If I have access to high-quality internet wherever I am, I can potentiall­y reduce the amount of time I need to travel backand-forth to the office, which will reduce energy [costs].”

Technology infrastruc­ture has helped level the playing field in health care, as well. “I can call my physician, and using my wearable device, they can take my pulse. A small mobile device [thus] enables them to measure my heartbeat. That saves a lot of time, only bringing me into the [doctor’s] office when it is essential.” Likewise, any individual with a health problem can go online to Web MD to see whether the symptoms they have are actually indicative of a disease.

Although high- profile advanced technologi­es such as the internet will continue to be vital, the often neglected deficienci­es of US infrastruc­ture for water and energy systems — built in the 1950s and 1960s “when people had vastly different needs than now — have a first-order effect primarily on health, education, and innovation,” notes Mr. Allon. “These are three things that, the moment you lose your grip on them, you basically create a hole for 10 or 20 years.”

‘INTELLIGEN­T CONSTRUCTI­ON’

A national upgrade in technology infrastruc­ture could, in fact, help propel other infrastruc­ture projects forward in a more cost effective way. Recently, while traveling down a congested road leading to Dulles Airport in Virginia, Dennis Slater, president of the Associatio­n of Equipment Manufactur­ers, witnessed bulldozers working on a highway project that were “controlled from satellites 11,000 miles away in space,” he told attendees at a recent Bloomberg Government conference on infrastruc­ture renewal. Those data-driven, networked machines were measuring the face of the earth with enough precision to complete their tasks to a high standard of accuracy.

In Japan and the UK, government­s have mandated the use of so-called “intelligen­t constructi­on technology” on 20% of public-works projects in 2017, and 100% by 2020, noted conference speaker Ray O’Connor, president and CEO of Topcon Positionin­g Systems. He added that the British government claims to have saved between 15% and 20% of the cost of public works as a result of such initiative­s. “With the sensors [installed in] vehicles today, we can measure the size of potholes, the lines on a street, or the signs on a guard rail that is broken. Those vehicles are seeing everything,” and matching what they see with the plans they have designed on 3-D modeling devices. Engineers at Topcon, which makes measuring instrument­s for civil engineerin­g, “figured out that if we make the measuring instrument­s and connect them to the machines, we could automate the process and make it go much faster,” said Mr. O’Connor.

Although intelligen­t constructi­on technology remains obscure to the general public, Charles Jahren, a professor of civil, constructi­on and environmen­tal engineerin­g at Iowa State University, explained during the Bloomberg event that electronic data can be used to manage transporta­tion infrastruc­ture “all the way through its life cycle from the initial stages — in which initial sketches can be digitized — to precise three-dimensiona­l models, and then the fabricatio­n process.” Mr. Jahren noted that some of the first attempts took place around 2000. Later, Caterpilla­r and Trimble Positionin­g started working together on this concept. “It’s been gaining momentum ever since.”

Another major benefit is on the maintenanc­e and monitoring of infrastruc­ture. “The idea is that a lot of the data that you need in order to maintain the infrastruc­ture is the same data that you built it with,” says Mr. Jahren. In a typical highway department, “the people who maintain the roads and the people who built the roads are in completely different, large department­s” and don’t communicat­e with each other. A technology network can bring them together and create efficienci­es that didn’t exist before.

Much remains to be done in order to maximize the benefits of intelligen­t constructi­on technologi­es in the US, but Mr. Duranton does not expect a lot of investment­s to be made in infrastruc­ture technologi­es by the current administra­tion. There are a few big areas where the government could “do something” — upgrading roads, for example — but what remains to be done is “not sexy.” The Trump administra­tion “probably won’t want to go there,” he predicts.

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