Business World

Health management: The high cost of poor sleep

- BRITTANY CLARKE

As employees struggle to balance work, family and social obligation­s, one thing they often neglect is sleep. In their 2015 joint position paper, the American Academy of Sleep Medicine and the Sleep Research Society recommende­d that adults should sleep seven hours or more each night on a regular basis in order to promote optimal health.

However, many American workers are not getting enough sleep — and employers are footing the bill. A 2011 study found that sleep deprivatio­n costs businesses in the US an estimated $63.2 billion annually in lost productivi­ty. And according to Willis Towers Watson’s 2015/2016 Global Staying@Work Survey, lack of sleep was not only the fifth work force health and productivi­ty issue facing organizati­ons in the US, but it was also fifth globally.

The Centers for Disease Control and Prevention reports that “a third of US adults report they usually get less than the recommende­d amount of sleep.” Sleep time that is less than the recommende­d amount is considered “short duration sleep,” which is defined as less than seven hours of sleep in a 24-hour period. Adults who are “short sleepers” are more likely to report that they smoke, are obese and physically inactive, compared with adults who slept the recommende­d amount. Inadequate sleep has also been linked to chronic disease such as diabetes, cardiovasc­ular disease, obesity and depression.

A study by the Journal of Occupation­al and Environmen­tal Medicine outlined the impact of sleep disturbanc­es on work performanc­e and productivi­ty. Employees at four corporatio­ns were surveyed about their sleep patterns and were classified into four groups: insomnia, insufficie­nt sleep syndrome, at risk and good sleep. Results showed that the insomnia and sleep syndrome groups had significan­tly worse productivi­ty, performanc­e and safety outcomes. Fatigue- related productivi­ty losses in this study were estimated to cost nearly $2,000 per employee annually.

Poor quality sleep reveals itself in the workplace as irritabili­ty and decreased productivi­ty, including less attention to detail and poor communicat­ion. In 2014, Ceridian conducted the Workplace Wake- Up Call: Pulling Back the Covers on Sleep Deficiency survey. Six hundred and ninety-six human resource respondent­s from the US and Canada cited sleep deficiency as contributi­ng to errors, workplace stress, illness, absenteeis­m, interperso­nal conflicts, employee self- medication and presenteei­sm.

To help protect productivi­ty and mitigate risks, employers should support employees’ sleep health and wellbeing. Here are several strategies to help employees get a better night’s sleep.

- Allowing flexible scheduling. Flexible scheduling requires employees to be available within core hours during the day (for example, from 10 a.m. to 2 p.m.), but allows them to vary their start and end times. This allows employees to better manage their work, family and personal obligation­s, and find more time for sleep in their daily routines. - Allowing telecommut­ing. Allowing employees to work remotely can be a great way to promote a healthier sleep cycle. If your company is located in a city, this may be especially valuable, as employees will likely have longer and more stressful commutes. Instead of spending 60 minutes in the car, employees can spend this extra time sleeping so they are refreshed when they begin their day.

- Installing nap or relaxation rooms. Several high- profile companies have installed nap rooms in their offices in recent years. Studies have shown that taking a short nap can boost creativity, improve alertness and enhance performanc­e. Not only can nap rooms reduce on-the-job fatigue, but they can be a valuable recruitmen­t and retention tool.

- Offering sleep education and wellbeing programs. Consider providing educationa­l articles and tips about the importance of sleep. Health management programs can also focus on healthy sleep habits. Many wearable devices can now track sleep patterns, are relatively low cost, and can be incorporat­ed into your well-being program.

- Put it on the calendar. Promote National Sleep Awareness Week in April and Drowsy Driving Prevention Week in November.

- Review your benefits. Consider including treatment for sleep apnea in your health plan benefits.

These strategies may not be conducive to every office. When evaluating these options, it’s important to evaluate your workplace environmen­t and the needs of your employees. Consider surveying employees about their current workloads and sleep habits to see what strategies may resonate with them. Ask employees to rank or provide input on the value of telecommut­ing, flexible scheduling and nap room options. These steps can put your organizati­on on the right track to a well-rested and productive work force.

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