Security Bank, RCBC roll out online card lock feature
CUSTOMERS of Security Bank Corp. and Rizal Commercial Banking Corp. (RCBC) now have the option to employ online card locking to prevent thieves from gaining access to their accounts.
In separate statements on Monday, the two lenders announced that clients may choose to use a card lock and unlock feature online, which would allow them to limit the access and use of their physical debit and credit cards.
The banks introduced the new feature in order to boost cybersecurity, which has been an emerging threat to global banking systems amid rising cases of card fraud and hacking.
Once a card is locked, it will not be allowed to make withdrawals from any automated teller machine nor can it be used for online and point-of-sale transactions.
“Customers can lock their cards for as long as they prefer and just unlock it when needed. They can also utilize the Lock feature whenever they temporarily misplace their card or when they are traveling to prevent unauthorized charges,” Security Bank first vice- president and fraud management division head John Joseph C. Jocson was quoted as saying yesterday.
An e- mail and text message alert will also be sent every time a card is locked and unlocked through Security Bank Online, and will soon be available through the bank’s mobile app.