Diebold bullish on PHL market

DIEBOLD NIXDORF, Inc. is bullish on its business in the Philippines, which will be driven by the projected growth in banking and retail sectors.

Diebold Nixdorf Country Managing Director Julius Segovia said the company is ready to support its banking clients which are expected to see growing demand.

It cited RBR Research as saying the total number of automated teller machines ( ATMs) in the country is expected to grow by about 48% to 29,400 terminals by end-2022.

Diebold Nixdorf said it has 58% market share of the installed base of ATMs in the country. It serves over 40 banking customers, with more than 11,500 ATMs nationwide.

“The ATM network in the Philippines is still below Asian countries so we are actually here to support customers both in banking and retail in any technology,” Mr. Segovia said during a media roundtable.

Despite the growth of mobile payments and cashless transactions, Diebold Nixdorf is not threatened by this trend, with officials saying the company will keep innovating to serve its clients.

“Cash will continue to play a role in the future... We have to continue innovating to provide solutions. Withdraw cash without a card, we can withdraw cash even by a mobile,” Biswajit Jha, managing director for ASEAN, said.

The company is working with an undisclosed bank to launch a new type of ATM machine in the country. With the new ATM machine, a customer will scan his ATM card to make a transaction, and can make a withdrawal from a terminal through the bank’s app.

For retail, Diebold Nixdorf said it is positioned to provide omni-channel software and services solutions for retailers. The company has over 15,000 electronic point of sale systems installed in the Philippines, with around 13% market share. It has 24 local and international retail customers in the country.

“Because we are present so widely in the country, we can check the machine network if there are problems,” Mr. Jha said.

Diebold Nixdorf is headquartered in Ohio, United States and it has operated in the Philippines since 2003. —