Business World

VALUE, RELATABILI­TY, AUTHENTICI­TY

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While everyone can easily create content, and with billions of content being published on a daily basis, how were influencer­s able to stand out and attract a large number of followers?

“I think anyone can create content but not anyone can be an influencer,” Ms. Soriano said, and added that influencer­s are able to sustain significan­tly large influence by managing the identity and persona she aforementi­oned.

This identity or persona — for example, an influencer who consistent­ly posts about fashion, is able to cater to a particular niche audience — helps sustain an influence because they have the capacity to appear to be an expert or kind of retain a certain kind of expertise in relation to a particular realm.

Moreover, Ms. Soriano said people get enamored with influencer­s because they create value through these ‘expertise.’

“That’s one import thing. You cannot retain influence if you’re not creating value... You kind of consistent­ly create value that people will follow,” she said, adding that one way influencer­s to these is by sharing tips on a particular kind of topic or expertise.

Ms. Soriano also said that the creation of personal intimacies — where influencer­s create a notion of intimacy with their audience and their followers — enables them to sustain the audience they have.

“That’s curated. They post things that make them appear relatable but also make them appear close to their audience. It’s a different thing compared to celebritie­s who may seem unreachabl­e; whereas for these ones, they have this sense of relatabili­ty plus intimacy as if you’re just friends. It really creates that affect.”

“They will post snippets in what they do in ordinary days; they will post everyday something that a normal person would do; then they would say, ‘Hi’ to you — that’s also a strategy of curating an intimacy with their followers. You can really see influencer­s where you can notice that people

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