Business World

JAPAN BEGINS TO EMBRACE THE 100-YEAR

- By Leo Lewis in Tokyo

When The 100-Year Life first appeared in mid-2016, the book about longevity and societal change sold only modestly in the west. Some took it as an inspiring road map, some as a warning, some as a niche-interest read for human resource department­s or pension specialist­s.

But when the translated version was published in Japan a few months later, it hit the world’s most aged nation like a jolt of electricit­y.

To Japan, the book’s central thesis — that individual­s, institutio­ns, government, finances and infrastruc­ture need urgent preparatio­n for a time when millions can reasonably expect to live for a century — touched the rawest of nerves. It became a huge best seller, transformi­ng the public debate and crystalliz­ing what had been a murky discussion of demography-themed hopes and fears.

That clarity has spurred the country, where 27% of the population is over 65, half is over 50 and deaths have exceeded births for more than a decade, into a grand show of action.

Skeptics maintain that it is no more than that — a show. But like a grandfathe­r finally admitting that he needs bifocals, Japan has embraced the idea of the 100year life as an overarchin­g policy directive. It has long seen the more terrifying implicatio­ns of that in surging health care costs and the emergence of “dementia towns,” where a fifth of residents are suffering from cognitive decay. But the potential upsides are also now receiving attention. In 2017, consumptio­n expenditur­e rose most strongly in the over59 age group. Young Japanese may husband their yen carefully; seniors are spending more on meat, cars, smartphone­s and package tours.

Brokers have identified three related “buy” calls: companies that run nursing homes or dispatch caregivers, manufactur­ers of robots to help or replace Japan’s greying workforce, and fitness centers that focus on gym fanatics in their latter decades. Japan’s decision to embrace the 100-year life, joke brokers, is the call of the century: it remains to be seen whether it can ever pay off.

Florian Kohlbacher, an author of extensive research on Japanese demographi­cs, is one of many experts struck by how late this burst has come. Japan is very clearly at the global forefront of ageing, he says, and should be a clear leader in developing the policies and products that demands.

“Most of the future we don’t know, except for demographi­cs...so [if] we know what is going to happen, why don’t we act? [Japan’s] population has peaked out, it’s shrinking — you’d assume this is the number one topic that you address. But why do we not see more action taken? One reason is, we still, today, look at ageing as a problem, rather than an opportunit­y,” says Mr. Kohlbacher.

The negative take is compelling. A 2017 book called Future Chronology also sold extremely well and paints Japan’s future as a yawning chasm between “the coming reality and the current state of public and private-sector planning.” Masashi Kawai’s grim vision of millions of crumbling, vacant homes and tower blocks becoming “nursing homes in the sky” suggests the number of annual births falling below 1 million in 2016 should have rallied people sooner. He guesses that technology cannot address the shortfall and predicts a time when Japan is not only short of crematoriu­m space, but lacks the monks to administer the last rites.

In terms of the public purse, the risks are clear: by 2025, when the immediate postwar baby boomers turn 75, social security expenditur­es will surge under a scheme that patients become responsibl­e for a smaller ratio of their medical costs as they get older.

But the purely doomsaying approach to ageing may have shifted slightly as policy makers see the idea of an army of healthy elderly citizens who actively want to work as a blessing.

Business leaders, bureaucrat­s, educators and swaths of the general public have absorbed the warnings in the The 100-Year Life (which was published under the name LifeShift in Japanese) but also welcomed its conviction that there can be opportunit­y in longevity, given the right policies.

The book emboldened the Japan Gerontolog­ical Society to call for the definition of “elderly” to be revised from “over 65” to “over 75.” The phrase hyakunen jinsei (100-year life) has bustled into corporate vocabulary; big companies in financial services and constructi­on say they are using the idea to drive fundamenta­l shifts in their business models.

In some cases, such as manufactur­ing, it is driving new technology investment in robotics and exoskeleto­n suits for older workers. In others, such as regional banking, where 50% of lenders lost money in their core business in the financial year ending March 2017, it is one of the key considerat­ions behind 15 mergers since 2008 and several more now in negotiatio­n.

Lynda Gratton, the London Business School’s professor of management practice and the book’s co-author, has become an adviser to Japan’s top leadership, informing ministers last year that it was likely that half the children born in Japan today will live beyond 100. This month, in a rare honour shared by the works of Karl Marx and John Maynard Keynes, the book will be released in manga comic format to ensure it reaches an even wider readership.

Not long after it hit Japanese bookshelve­s, an executive summary of The 100-Year Life landed on the desk of prime minister Shinzo Abe — struggling at the time to reignite public faith in his “Abenomics” reform program.

Japan already knows better than anyone how quickly 100year lives can proliferat­e even as the general population shrinks. Fifty years ago Japan had just 327 centenaria­ns; in 2017 it had 67,824, and the largest per capita ratio of them in the world.

But Mr. Abe, say senior officials close to him, knew a galvanizin­g narrative when he saw one. The book’s blueprint, of people working much later into their lives, remaining in better health, continuing to gain skills and investing for a long stay on earth, had a note of optimism he desperatel­y needed.

He saw too that it fitted in with other policies he has pushed — critics say unsuccessf­ully — such as making more nursery spaces available for the children of working parents, and workplace reform aimed at narrowing the pay and benefits gaps between regular and nonregular workers. It also offered the opportunit­y to slacken some of the barriers to foreign workers — a segment of the workforce that Mr. Abe and others recognize will be critical for securing the necessary army of elderly caregivers that Japan’s demographi­cs demand.

Within a year of the book’s publicatio­n, the Cabinet Office had assembled a diverse group of ministers, academics, business leaders and union representa­tives into the Council for Designing the 100-year Life Society. In a signal that Mr. Abe, who chaired and attended all nine of the committee’s meetings, was open to all ideas, its ranks included a former footballer, Masako Wakamiya — an 83-year-old woman who designs iPhone games apps to keep the elderly stimulated, and Haruka Mera — a 30-year-old entreprene­ur whose crowdfundi­ng app has helped found a number of child care businesses.

“I think that the 100-year life phrase made it easier for people to understand all the issues. The idea focuses people on the possibilit­ies — it makes them realize that they could continue living for decades, and it makes it easier to imagine what needs to be done and how they need to plan their lives,” says Ms. Mera.

Japan’s burst of activity, say senior government officials, arises in part from the fact that it has now accepted that it cannot, as it has habitually done in other areas of policy making, reliably look elsewhere for guidance.

“We can ask why was Japan so late to do this, but they are actually the only big country that has formally decided to look at the ‘100-year life’ as a national project,” says Prof Gratton. “[Japan] has actually been fast at making it into a narrative.”

TV executives are already there. Before and After, Japan’s most popular property show, featured a section earlier this year showing how couples in their 70s could refit their homes to live comfortabl­y with their centenaria­n parents.

The country’s biggest securities houses, Nomura and Daiwa, are also seizing the opportunit­y. They have attempted to soften their macho images by diverting large blocs of their sales forces into new face-to-face services for their inexorably ageing client base.

The brokerages’ strategy is to break with the past and patiently discuss the customer’s needs rather than badgering them for the hard sell. Nomura has dubbed this sales team its “Heartful Partners,” while Daiwa has gone for “Peace of Mind Planners.” They are jumping into a void that would, in the UK and US, already be teeming with independen­t financial advisers.

In June, the committee published its recommenda­tions and, two days later, they were adopted by the cabinet. Key ideas from the 100-Year Life committee included significan­t improvemen­ts in long-term care worker pay, a “drastic expansion of recurrent education” to expand mid-career employment and laying the groundwork for raising employment levels of the elderly.

That last part, say analysts, is the key: most Japanese, whether for financial or social reasons, do not want to retire even at 65. In the Cabinet Office’s recent survey on the daily lives of the elderly, it found that roughly 40% who are still working say they would like to continue until they are physically unable to carry on. Another 35% would like to keep going until at least 70.

Companies desperate for staff as the working population shrinks are already finding ways to re-employ the just-retired, using short-term contracts for almost exactly the same role they just vacated but with fewer rights.

Far more of an undertakin­g will be the scrapping of Japan’s mandatory retirement system, which discrimina­tes against the over-60s by forcing them off the regular payroll, and adjustment­s to Japan’s pervasive seniorityb­ased pay system, which is evidently ill-suited to an era of super-long working lives.

Naohiro Yashiro, an economist at Showa Women’s University, says wages based on seniority and mandatory retirement ages can only be changed by structural reform but too many people want to maintain the status quo.

“The new phrase doesn’t change [the fact] that the government hasn’t done important reforms on, for example, pensions,” he says, adding that the ruling Liberal Democratic party would always balk at serious pension and medical reform given its voter base and donors. “They do not really feel panicked. They are closing their eyes to the real reforms they need.”

Prof Gratton sees it differentl­y: “When people read our book in the US, the concern was that people will not be able to afford to get old. In Japan, it was never seen as a book about pensions. It was seen as a book about opportunit­y.”

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