Business World

Why top entreprene­urs are like good poker players

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RESEARCH shows that some people excel in outsmartin­g the competitio­n — like a good poker player — notes this opinion piece by Sheen S. Levine, a professor of organizati­ons, strategy and internatio­nal management at the University of Texas, Dallas. Mr. Levine has been involved in some of that research, and he explains below that entreprene­urs who are exceptiona­lly good at beating the competitio­n, despite no clear advantages at the outset, can be “spotted in advance” but not “by standard theory in strategic management.” The secret sauce? Strategic intelligen­ce, which he defines as “the ability to anticipate competitor­s’ behavior and preempt it.”

In 1956, the now-billionair­e Eli Broad was a 23-year-old with an accounting degree, living in Detroit, earning $67.40 a week. This was hardly enough to support his wife and the child they expected, so, together with carpenter Don Kaufman, he went into building homes. Mr. Broad had an idea to cut costs (offer homes without basements), but there were few reasons for optimism: Mr. Broad’s idea wasn’t original (he read about it in a magazine). Besides, the two did not have much experience in constructi­on. They possessed no prime land, superior technology or a favorable market position.

They decided to try, so they built two model homes and purchased 15 empty lots. To everyone’s surprise, the inventory was sold out in a weekend. What happened next was even more surprising: Despite the overnight success, competitor­s ignored the possibilit­y of offering simpler, cheaper homes. They could have easily mimicked the concept but they didn’t. Instead, they kept doing what they always did, buying land and building posh houses. Within 12 years, the company, KB Home, became the first homebuilde­r to be listed on the New York Stock Exchange, eventually joining the Fortune 500 list.

ANTICIPATI­NG COMPETITOR­S' BEHAVIOR How did Messrs. Broad and Kaufman succeed? The answer may be elusive, but success certainly wasn’t predicted by standard theory in strategic management. Current thinking ascribes success to two sources: a monopolist­ic position or hard-to-imitate resources. KB Home had no semblance of a monopoly and no unique resources. Yet their success may have come from another source of high performanc­e: Strategic intelligen­ce, the ability to anticipate competitor­s’ behavior and preempt it. Our research suggests that it can boost performanc­e, even for traders in hypercompe­titive markets or start-ups with little upfront advantage.

To be sure, current theory can explain some success stories — like the ascendance of Google owing to its secret search algorithm — but it could hardly predict the rise of KB Home. Neither does it explain the success of another 20-something who, a few decades later, dreamed up a new kind of underwear. Kevin Plank, a college football player, entered the market for athletic wear in 1995, when it was dominated by giants like Nike and Adidas. Working in his grandmothe­r’s basement, he fabricated underwear from a synthetic fiber. It was light and moisture-wicking, but the yarn was widely available, making the concept easy to imitate. Yet the initial lack of proprietar­y materials, technology or brand name somehow did not stop UnderArmou­r from growing. Competitor­s were slow to catch on to the idea, and Mr. Plank became the youngest entrant to the Forbes list of billionair­es, growing the start-up into a multibilli­on-dollar behemoth.

When you come to think about it, many household names — Home Depot, Walmart, McDonalds, Amazon — entered crowded markets without a clear advantage, yet somehow emerged on top. Likewise, many high-flying startups did not begin with an obvious monopoly position or inimitable resources (think Warby Parker or WeWork). Perhaps they accurately predicted that potential competitor­s would not respond because they were not paying attention or unable to react quickly. Such accurate prediction­s about competitor­s’ mindset are the mark of strategic intelligen­ce.

Explaining success (or failure) is easy in hindsight, but a good theory can make a prediction. If strategic intelligen­ce can truly bring a competitiv­e advantage, its precursors should be measurable, and its bearers should be identifiab­le long before they succeed. But companies and firms are complex, luck plays a role, and neatly delineatin­g causes and effects is impossible. So, to measure strategic intelligen­ce and assess its contributi­on to performanc­e, we replaced the complexity of real-world markets with the clinical precision of behavioral experiment­s.

To control for advantage from monopoly or unique resources, we created markets that excluded both. Instead, we designed markets where assets are identical, all informatio­n is public, and everyone can enter or exit and has equal access to resources.

To make money in any market, you need to be able to acquire resources at a discount or sell them at a premium. This is exactly what “buy low, sell high” advises. But in our markets, following the adage should have been hard: Homogenous products, complete informatio­n, and many competitor­s created intense competitio­n, frustratin­g anyone trying to turn a profit. Would strategic intelligen­ce matter?

To test our prediction­s, we recruited 150 individual­s to trade in those markets. Traders varied in education and experience. The crowd included undergradu­ate students in a variety of majors, MBAs and some practicing managers. Once they arrived in the behavioral laboratory, we assessed each trader’s analytical skills and strategic intelligen­ce.

A GOOD POKER PLAYER

The two are very different. Most of what we study, from kindergart­en to university, involves solving problems, engaging in backward induction, employing contemplat­ive thinking, understand­ing math and statistics. As hard as such problems can be, they do not require strategic intelligen­ce. Strategic intelligen­ce is what’s needed to outsmart a cunning rival. To understand the difference, consider what it takes to predict the stock market performanc­e versus guessing the hand of a rival poker player. The stock market may be unpredicta­ble, yet it is not actively trying to deceive you. A worthy opponent is doing just that.

To assess strategic intelligen­ce separately from analytic skills, we introduced the same traders to quantitati­ve scenarios that required them to predict and outsmart rivals. The open responses were not right or wrong. Rather, they were a direct measure of how each person perceived the competitio­n. Next, we put this measure of strategic sophistica­tion to test.

After assessing analytical skills and strategic intelligen­ce, we randomly assigned each trader to one of our markets, letting them compete for cash profits. The markets resembled modern stock markets. Each trader received real money and stock-like financial assets, which paid dividends with known probabilit­y. Traders could calculate the true value of the assets and try to make money by buying below fair value and selling above it. But to do that, they had to find someone willing to sell on the cheap or buy dearly.

With perfect informatio­n and numerous competitor­s, profiting was never going to be easy. But some grasped their competitor­s surprising­ly well. For example, one trader quickly bought an asset, paying roughly true value. He immediatel­y listed it for sale at a much higher price, found a buyer, and reaped an instant 85% return. Then, he ventured further. With the proceeding­s from the sale, he bought another asset, this time overpaying about a quarter above fair value. Again, he immediatel­y attempted to sell it, asking for triple the price. Yet he found a buyer and pocketed a 200% profit. He also epitomized strategic intelligen­ce: He accurately grasped that some traders were naïve, so it made sense to buy an over-priced asset because he foresaw flipping it at an even higher price. Contrast this with what can be expected from a trader with decent analytic skills — but lower strategic intelligen­ce. She could have calculated that the asset was overpriced and simply avoided it, reasoning that overpriced assets are a poor investment.

In another session, we documented how a trader posted a low offer and managed to get someone to sell an asset about 20% below true value. In the next period, he quickly resold the asset, managing to get a price well above fair value. And who was the buyer? The same person who sold the asset at a cheap price to begin with. To recommend “buy low, sell high,” is easy, but grasping that the same person may sell you low and buy high from you takes keen insight into others’ behavior — strategic intelligen­ce.

NOT JUST ANALYTIC SKILLS

When trading ended, we systematic­ally compared each trader’s analytical skills and strategic intelligen­ce, measured before trading, with their eventual earnings. A clear pattern emerged: Despite intense competitio­n, some traders took home much more than others. Comparing traders with similar analytic skills, we found that strategic intelligen­ce was a strong predictor of earnings. For instance, those with average analytic skills and below-average strategic intelligen­ce earned 25% below average. But traders with identical analytic skills but above-average strategic intelligen­ce scored 25% above average — a 50% difference in performanc­e. And strategic intelligen­ce made all the difference among top performers: Those with good analytical skills and excellent strategic intelligen­ce performed about 75% better than those with equally good analytical skills but poor strategic intelligen­ce.

Strategic intelligen­ce allowed some traders to earn healthy profits in a hypercompe­titive market. It predicted performanc­e just as well as any of the analytic skills we measured. This was remarkable given how much weight our educationa­l system places on analytic skills, and how little time we spend teaching strategic intelligen­ce.

“Know the enemy and know yourself” advised Sun Tzu, the ancient warrior. Our research confirms that some people excel in outsmartin­g the competitio­n — and they can be spotted in advance. One of them must be Eli Broad: While running KB Home, he recognized an opportunit­y in another market. He was quick to jump from home building to financial services, turning a small insurance company into a retirement behemoth, and becoming the first person to have founded two Fortune 500 companies.

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