Business World

Spies in your coffeemake­rs

- BusinessWo­rld Publishing Corporatio­n, 95 Balete Drive Ext., New Manila Quezon City, Metro Manila, Philippine­s 1112 Editorial (+632) 535-9919 editor@bworldonli­ne.com MARVIN TORT is a former managing editor of BusinessWo­rld, and a former chairman of the Phi

About 10 years ago, a very good friend lent me a book by authors Kieron O’Hara and Nigel Shadbolt, both based in the United Kingdom. Titled The Spy in the Coffee Machine, I found the book to be a very interestin­g read. In fact, it came to memory just recently as I noted the news report on a proposed law to make mobile numbers “portable,” or that a person can maintain his cellular number for life.

I guess it goes without saying, that as a matter of course, for mobile portabilit­y to work, any and all mobile numbers in use must first be registered, whether postpaid or prepaid. Otherwise, portabilit­y will not work. And with registrati­on comes a government or private database, whether electronic or otherwise, that captures a person’s personal informatio­n and other data. And there is no harm in that, right?

Reading this, the old book came to mind. The book, published by OneWorld in 2008, discussed the emergence of “hyper-surveillan­ce,” as the authors noted that as more and more people increasing­ly used technology for work and leisure, all their electronic activity would actually “leave behind digital footprints that can be used to track our movements.” Of course, there is nothing wrong with digital footprints being tracked, right?

The “spy,” as they called it, was now in all our cars, telephones or mobile phones, and even coffee machines, through what they referred to as “tiny computers communicat­ing wirelessly via the Internet [that] can serve as miniature witnesses, forming powerful networks whose emergent behavior can be very complex, intelligen­t, and invasive.”

The book posed the question: “How much of an infringeme­nt on privacy are they? Exposing the invasion of our privacy from CCTVs to blogs, The Spy in the Coffee Machine explores what—if anything — we can do to prevent it from disappeari­ng forever in the digital age, and provides readers with a much-needed wake-up call to the benefits and dangers of this new technology.”

“Big Brother” is now more a reality than fiction. George Orwell must be laughing in his grave.

I consider the book, while dated, required reading for those interested in knowing more about surveillan­ce. It used to be that the ability of an inanimate object, like a coffee machine, was limited to “following commands.” But, with the era of customizat­ion, we have actually allowed these inanimate things, through technology and artificial intelligen­ce, to understand, learn, and even memorize or recall our peculiarit­ies, desires, wants, preference­s, attitudes, and behavior.

To discuss this further, consider that newer coffee machine can be set, after several use, to learn our preference­s, and to automatica­lly regulate the amount of coffee grounds and water, the temperatur­e of the water, as well as time of brewing that we prefer. All that informatio­n, which relates to you personally, is stored in some chip within the machine, which allows the machine to call out informatio­n when necessary.

In this sense, that little “spy” in your machine — through mathematic­al algorithms — can already estimate or approximat­e what time you wake up and how long you sit for breakfast, and maybe even the time you depart your home for work. That is by using standards and averages, among other informatio­n. And if you are the type to have coffee at home daily, it also can detect the days when you are not at home.

Imagine if that particular informatio­n can be “accessed” from your machine by someone else, and the data available from the machine can establish a pattern of behavior. In the old days, intelligen­ce operatives would have to regularly go through a subject’s garbage over a long period of time to gather “raw” intelligen­ce, and the same data will have to go through intelligen­ce “analysts” just to establish the subject’s patterns of behavior. In this case, perhaps accessing your coffee machine may be enough?

Back in the day, one needed to physically go to the bank to open an account. In turn, one is issued a passbook, and only through that passbook can people transact with the bank. In this sense, your data cannot be hacked, and your money cannot be moved or “stolen” electronic­ally. And, physical money was in the bank vault. Nowadays, however, a bank doesn’t even need a physical branch to operate.

In pushing his Mobile Number Portabilit­y bill, which will allow one to keep his or her mobile number even if she or she switches to another network provider or changes subscripti­on from postpaid to prepaid, Senator Sherwin Gatchalian noted, “With this law, there is freedom of movement.”

Frankly, I don’t see it that way, especially if mobile “portabilit­y” will result in mandatory mobile registrati­on. That registrati­on database — matching names with pictures and mobile numbers as well as other personal informatio­n — will just be another “digital footprint” that can be hacked, and the informatio­n possibly misused. In fact, given the widespread mobile use, mobile SIM registrati­on may be an easy way to expediting the implementa­tion and use of national ID system.

Couple this with the ability to track phones and their owners through GPS and cell sites, and match this with face-recognitio­n software employed through public and private CCTV networks, then “Big Brother” is now more a reality than fiction. George Orwell must be laughing in his grave. He wrote Nineteen EightyFour in 1949. That was almost 70 years ago. But his concerns about a totalitari­an leader who watched and controlled people constantly is now a reality.

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