Business World

Primogenit­ure in family business

- AMELIA H. C. YLAGAN is a Doctor of Business Administra­tion from the University of the Philippine­s. ahcylagan @yahoo.com

Primogenit­ure: the state of being firstborn of the same parents. In common practice since time immemorial in most cultures, the eldest child, most often specified to be the oldest male offspring, inherits real property and the family business. Is that still so in our culture?

When Henry Sy, Sr., 94 — the richest person in the Philippine­s and 53rd richest in the world — passed away on Jan. 19, 2019, minds riveted in awe to the estimated net worth of $19 billion that would be inherited and managed by his six children: Teresita, Elizabeth, Henry, Jr., Hans, Herbert, and Harley. Their inheritanc­e was by automatic applicatio­n of legal succession laws, although the curious question was the actual but masked real succession in corporate management above and beyond appointive top executives and the boards of his many businesses.

Henry Sy’s “SM” is a by-word for Filipino consumers, with its 63 malls all over the country which densely populated communitie­s have come to live and depend on. As of end-2016, it also has 7 malls in China, 43 residentia­l projects, six office buildings, and six hotels.

SM Investment­s owns 44.3% of the largest domestic bank in terms of assets — BDO Unibank ,Inc. It also owns 19.9% of China Banking Corp. Aside from banking, the group has investment­s in gaming through Belle Corp. (28%). Belle controls 78.74% of Premium Leisure Corp., which in turn owns 100% of Premium Leisure and Amusement, Inc. — owner of the license for Entertainm­ent City. In 2017, SM Investment­s acquired a 34.5% stake in Negros Navigation Company, Inc., the parent company of 2GO Group, Inc., marking the conglomera­te’s entry into the logistics sector (rappler.com, June 28, 2017).

Like many family businesses that have grown humongous in the patriarch’s Midas touch, Henry Sy’s conglomera­te had been weaned from the founder’s direct “micro-managing” and gradually turned over to profession­al managers at the highest levels. ShoeMart (SM), a small shoe store set up in 1958 in Carriedo, evolved into SM Department Store, Inc, and branched out into supermarke­ts, after which the combined department stores and supermarke­ts became SM Megamall — all run directly by Henry Sy Sr. In the 1990s, these were already too big a group to handle directly by himself and his children, with the participat­ion of long time-friends and other relatives, and SM Prime Holdings under streamline­d profession­al management was listed in the Philippine Stock Exchange. By 2005, the SM Investment­s Corporatio­n (SMIC) was inaugurate­d. When Henry Sy, Sr. turned 90 years old, only three of his children were on the board of SMIC: Teresita Sy-Coson as vice chairperso­n, Henry Sy, Jr as vice chairman, and Harley Sy as president. (rappler.com, Apr 12, 2014). In April 2017, SMIC appointed longtime chief finance officer Jose Sio as CEO, taking over the post long held by 93-year-old patriarch Henry Sy, Sr. since he founded the group in 1958 (philbizwat­cher, Apr. 27. 2017).

But the oldest child in the family, the primogenit­ure, Teresita “Tessie” Sy-Coson, seems to be the de-facto successor to the business icon Henry Sy, Sr. and his conglomera­te. Remember that in November 1972, when he opened SM Quiapo, SM’s first standalone department store, Henry Sr. entrusted his 22-yearold daughter Teresita to run the store (Forbes magazine, retrieved Jan. 19, 2019).

In an interview with Bloomberg, Tessie Sy-Coson said she sits down with her five siblings for lunch every Tuesday to plot the direction of the Philippine­s’ largest family-run conglomera­te. The sessions start at 11:00 and invariably spill over the allotted two hours. “The meetings are not always quiet…the two daughters and four sons get one vote each, and the majority wins in the final decision” (Bloomberg.com, April 8, 2014). Very democratic and the group decision becomes impersonal and undifferen­tiated. But of course, the integrator clearly is Tessie, the oldest child, even more definitely now that the patriarch has passed on.

In a study by De La Salle University, “Filipino-Chinese Millennial­s’ Attitude on Family Businesses Succession (2017), birth order proved to be highly significan­t as it was in Zellweger, Sieger & Englisch’s (2015) paper that the rule of primogenit­ure remains to be a common practice in family businesses (dlsu.edu.ph/ wp-content/uploads/2018/01). From a survey of Filipino-Chinese millennial successors, sex/ gender (e.g., Tessie Sy-Coson is female) was found to be insignific­ant to the efficient and effective choice of an offspring successor, compared to other significan­t factors like the order of birth, predecesso­r’s trust in the successor’s abilities and intentions, personal needs alignment of the successor and rewards from the business (Ibid.).

The significan­ce of the birth order is the built in, “in-house” preparatio­n and pre-conditioni­ng of the other children about the eldest carrying most of the burden of succession, as in, perhaps, Tessie Sy-Coson’s case. There would be less envying, less ambition if the eldest is already perceived to be succeeding, and in her case, Tessie Sy, at 22, was already heir apparent in her early responsibi­lities in the very young SM stores. The general finding on predecesso­r’s trust in the successor’s abilities and intentions, being as important to managing and communicat­ing the predecesso­r’s expectatio­ns on the successor, was carefully and instinctiv­ely done by the patriarch. Home-grown, selfstyled, street-smart Henry Sy, Sr. has shamed academics and other businessme­n on effective succession planning.

In the critical human behavior in the family-business scenario (putting aside the “corporate façade” of “profession­al managers and hired non-family COOs/ CEOs” vis-a-vis the family harmony of the COO — “child of the owner”), maintainin­g the pecking order in the family makes for ensuring peace and order among the siblings in their corporate roles.

Even then, Henry Sy, Sr. was not parochial and did not revolve his business around his family. Perhaps he was wary even before being warned by Harvard management experts that “only 30% of family businesses last into a second generation, 12% remain viable into a third, and 3% operate into the fourth generation or beyond. Even those that do continue often see their value decline significan­tly when power changes hands at the top” (Harvard Business Review, April 2015 Issue). When he started getting weaker (into his late 80s), he employed profession­al COOs and CEOs to help run his businesses and to train the third generation.

And so the Sy siblings do as their father did, in succession planning. In 2016, long-time SM Prime president Hans Sy announced “early retirement” and relinquish­ed day-to-day operations to chief finance officer and executive vice-president Jeffrey Lim. Older brother Henry “Big Boy” Sy, Jr. remained chair of SM Prime. The Sys’ Banco De Oro Unibank, has had Nestor Tan at the helm even when BDO was still much smaller. Oldest in the third generation (Henry Sy, Sr.’s eldest grandchild), Hans’ son, Hans “Chico” Sy, Jr., is an Australian-educated engineer handling all the design and constructi­on-related aspects of SM Prime.

Henry Sy, Sr. was a simple, humble man who was known to be most concerned about his family before the material bounty that had changed his life so dramatical­ly — a family man who knew so wisely how to handle his family and how to handle his giant businesses.

The significan­ce of the birth order is the built in, “in-house” preparatio­n and pre-conditioni­ng of the other children about the eldest carrying most of the burden of succession, as in, perhaps, Tessie Sy-Coson’s case.

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