Business World

PHL needs more investment in IT training, open business ecosystem — experts

- — Miguel Hanz L. Antivola

THE PHILIPPINE­S needs to invest more in enhanced educationa­l programs, an open business ecosystem, and digital infrastruc­ture to become a more competitiv­e regional hub for informatio­n technology (IT) talent, according to experts.

Japanese technology firm Sansan, Inc. said that the Philippine­s is actively attracting and supporting global IT companies through its high-level IT education and a large pool of talented engineers.

“The Philippine­s has an opportunit­y to attract more foreign companies to set up tech hubs in the country that serve the wider ASEAN region, especially for software developmen­t and engineerin­g talent,” said Sansan Executive Officer Fujikura Shigemoto.

“This will boost foreign direct investment into the country’s economy, supporting the government’s agenda,” he said in an e-mail interview.

The informatio­n technology-business process management (IT-BPM) industry saw an 8.4% growth with an additional 121,000 full-time employees (FTEs) out of the total number of 1.57 million FTEs in 2022, according to the Department of Informatio­n and Communicat­ions Technology (DICT).

The sector’s revenues increased to $32.5 billion in 2022 from $29.5 billion in 2021.

By this year, the IT and Business Process Associatio­n of the Philippine­s (IBPAP) sees the IT-BPM industry growing to about 1.7 million FTEs, with revenues reaching $35.9 billion.

Mr. Shigemoto noted that the country must increase access to quality education and training by targeting key areas of technology and entreprene­urship.

“This should include initiative­s to partner with leading technology firms and educationa­l institutio­ns to provide enhanced educationa­l opportunit­ies and training programs,” he said.

IBPAP President Jack Madrid said a national talent upskilling program would help improve the IT-BPM workforce and ease the ‘talent crisis’ plaguing the sector.

Mr. Madrid told BusinessWo­rld in an e-mail that there is a need to form an IT-BPM services online talent hub, as well as establish early-stage interventi­ons to improve the employabil­ity of senior high school and higher education institutio­n graduates.

He also proposed raising the capacity for specialize­d degree courses to increase talent supply for the IT-BPM sector.

Moreover, Makati-based teach learning platform CloudSwyft

Global Systems, Inc. has partnered with the Education department alongside various schools last year to deploy its virtual laboratory access for the upskilling and employabil­ity of senior high school and college students.

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