Business World

A Filipino microprene­ur’s tale of resilience

- CHARISSE ANG CHARISSE ANG is an entreprene­ur, family business owner and part-time lecturer at De La Salle University. charisse.ang@dlsu.edu.ph

In the vibrant heart of Taft Avenue, Manila, my microprene­urial journey has been a tapestry woven with challenges and triumphs. As we stand on the cusp of a new year, reflecting on the management principles shaping my entreprene­urial narrative becomes imperative. Optimism, a crucial entreprene­urial trait, must co-exist with an understand­ing of the intricate business landscape. Embracing failures as invaluable lessons cultivates resilience and insight into the need for adaptive strategies, meticulous planning and commitment to action to navigate unpredicta­ble seas of entreprene­urship.

This article will use the PESTEL (political, economic, social, technologi­cal, environmen­tal and legal) framework to describe my microprene­urial journey. As a university lecturer tired of merely talking about business theories, I ventured to “walk the talk” by establishi­ng my own food business. Despite facing setbacks and deciding to close before the New Year, I wish to share the lessons I have learned. Additional­ly, I would like to share insights gained from my trip to Vietnam and offer a unique perspectiv­e on the shared experience­s of small businesses in diverse cultures.

The political climate was characteri­zed by the cutthroat food market around schools. Witnessing the competitio­n sidestep regulation­s on selling alcohol to students and violate safety regulation­s without suffering consequenc­es stung. As a teacher of business ethics, I needed to set an example not only for my students but also for the broader community. I did not waver in my commitment to ethical standards and refused to go below the minimum threshold of the law. In this turbulent sea, understand­ing the intricate dance with local government emerged as a crucial skill. Our lessor’s unresponsi­veness added complexity and underscore­d the need for astute formal and informal political navigation in entreprene­urial waters.

Like relentless tides, economic forces presented formidable challenges. Overhead expenses, notably rent and salaries, created a persistent undertow against the delicate financial balance of our small food business. The minimum wage in the Philippine­s for small businesses with 15 employees and below is P573, while in Vietnam, it is the equivalent of P410. However, this is fitting, considerin­g Vietnam’s generally lower food cost and living expenses. Unfortunat­ely, unintentio­nal overstaffi­ng in my business added to my financial burden, underscori­ng the need for finance managers to control various facets of an agile business.

In the vast sea of social dynamics, understand­ing the pulse of the community became paramount. In Vietnam, where three or more coffee shops line the same street, the preference for coffee over alcohol aligns with shifting preference­s at Taft, where the price-sensitive student population is enamored with coffee over hearty meals. The fierce competitio­n demanded creative and cost-effective strategies for us to stay afloat.

As the business world continues to sail through the digital age, technologi­cal hurdles persist. Navigating online food platforms, compounded by stiff contracts and exorbitant commission­s, proved tricky. Troublesho­oting login issues was like venturing into uncharted waters, where the supposed lighthouse­s, the customer service function of online food platforms, were difficult to find, leaving me in the dark. From troubles in Taft’s digital seas to the slower pace of technology in Vietnam, the pulse of innovation beats differentl­y in every corner of the world. I realized that resilience and adaptabili­ty are the lifebuoys for microprene­urs.

In the ever-changing landscape, environmen­tal forces revealed underlying considerat­ions not taught in schools. For example, maintainin­g harmony with nearby competitor­s that blocked driveways and left trash lying around became an art of its own, demanding resilience and a commitment to community coexistenc­e.

Daunting taxation requiremen­ts and ever-changing policies and processes required agile compliance. The intricacie­s of legal compliance became a test of microprene­urial mettle because one wrong move could lead to tumultuous waters. In this challengin­g journey, the captain must champion compliance and steer the ship through deep and murky legal waters.

Furthermor­e, despite the challenges posed by poor partnershi­ps in the business, aspiring entreprene­urs should cultivate assertiven­ess and strategic foresight. This involves fostering open communicat­ion, conducting thorough due diligence in choosing partners and adapting swiftly when challenges arise.

As we start the new year, let this reflection remind us that despite the silent struggles faced by entreprene­urs, positive change is within reach. Let us embrace new beginnings, adapt to ever-changing seas and let resilience guide us toward a prosperous 2024.

 ?? HITOSHI NAMURA-UNSPLASH ??
HITOSHI NAMURA-UNSPLASH
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